Job Information
BlueCross BlueShield of North Carolina Senior Business Communications and Operations Advisor in Remote, North Carolina
Job Description
Blue Cross NC is seeking a Senior Business Communications and Operations Advisor to join our Diversified Business Group. In this exciting role, you will provide advanced department, divisional and/or segment focused business and operational support to include strategic planning, workforce development, team engagement, leadership communication, internal/external marketing and special projects.
The Blue Cross NC Diversified Business Group (DBG) is focused on driving improvements in health care, affordability, access and equity through investments and partnerships with innovative health care organizations in North Carolina and beyond. We have a history of forging forward-thinking partnerships and investments with like-minded partners to create the blueprint of the future of health care. For this role, Blue Cross NC is seeking a creative communicator with a strategic mindset who is energized by our company’s Purpose to make health care better for all.
What You’ll Do
Strategic Communications & Operations
Create communication deliverables in partnership with key internal subject matter experts to promote executive thought leadership and further the work of divisional initiatives.
Work with cross-functional teams to identify, research, write, edit, and assist in distributing informative, compelling content for a range of audiences across different channels.
Develop internal facing content and events focused on building employee engagement and awareness of Blue Cross NC's Diversified Business Group.
Review and edit business proposal documentation, talking points, presentations, and other communication materials for divisional leadership.
Facilitate change management work to support business and process improvements and overall departmental/divisional effectiveness.
Project Management
Use project management skills such as vendor management, project plan documentation, task planning, resource allocation, project communication, and status reporting related to executive leadership initiatives, senior leadership presentations, and business readiness projects
Create and maintain editorial calendars for key communications that reflect audience-specific content, industry-relevant content research, and business milestones
Plan, manage, and execute divisional events to make them engaging, purposeful and outcomes based, including agenda setting and content compilation
Track projects and independently create progress reports/presentations for varied audiences, including levels of leadership and cross-functional teams.
Business Partnerships
Improve and strengthen business partnerships and stakeholder relationships for the department/division through focus on proactive communications, relationship building, and process improvements.
Facilitate the completion of the Annual Report, CEO/Board reports, and other marketing/communication opportunities with a focus on partnering to deliver communications that are relevant and oriented to specific business partnerships both internal and external.
Provide input and recommended strategy for leadership’s public speaking engagements and industry events.
What You’ll Give
Bachelor's degree or advanced degree (where required)
5+ years of experience in related field.
In lieu of degree, 7+ years of experience in related field.
Bonus Points (Preferred Qualifications)
Experience with internal social media/messaging platforms such as Teams and Viva Engage
Presentation/public speaking experience, or a desire to grow this capacity and skillset
Understanding and deep interest in of healthcare delivery, insurance, and investment trends
Presentation development and speech writing experience
Working knowledge of design platforms such as Canva and InDesign
What You’ll Get
Blue Cross NC is truly a great place to work – and we have the hardware to prove it. Each year, we’re recognized for our commitment to our culture, community, work-life flexibility, benefits, diversity and more. Join us and help us make health care better for all!
Salary Range
$69,000.00 - $124,200.00
About Us
It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.
Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.
Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.
Authorization to Work in the United States
We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.
For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:
Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming
Much more than a paycheck
The total value of working at Blue Cross NC goes far beyond your paycheck. We offer benefits and perks (https://careers.bluecrossnc.com/global/en/benefits) that help you thrive, such as competitive health benefits, bonus plans based on performance, 401(k) with employer match, paid time off (plus two well-being days), and a variety of career development and wellness programs.