Our Ability Jobs

Job Description

This is your chance to radically change the game and use your strong technical skills to transform healthcare. You'll be the subject matter expert on assigned projects, leading the work of an agile, high energy and innovative team responsible for the design, development, testing and support of our complex on premise and cloud based software, system and/or information solutions.

IT is different here. Our work as technology specialists pushes the boundaries of what’s possible in health care. You will build solutions that make a real difference in people’s lives. Driven by the importance of their work, our team members innovate to elevate. We’re encouraged to be curious, collaborate, and turn ideas into solutions that can make health care better for all.

If you are ready to make a career out of making a difference, then you are the person for this team.

What You Will Do

• Lead the end-end development of Salesforce solutions, including custom applications, enhancements, integrations and automations

• Serve as technical expert for Salesforce design, development and best practices.

• Collaborate with teams to optimize system performance, troubleshoot issues, and mitigate platform technical debt

• Act as a technical expert/resource for the team and business partners while leading the analysis, design and development of high volume, low latency applications for mission critical systems delivering high-availability and performance to best meet customer needs.

• Independently write well designed, testable, efficient code to support varied and highly complex IT solutions

• Provide technical leadership to other IT specialists to rapidly develop and deliver stunning solutions that meet changing business needs.

• Perform all necessary discovery and fact finding to fully understand highly complex business problems and opportunities and independently execute all assignments.

• Evaluate options to provide solution buy vs. build recommendations to management.

• Independently analyze and recommend solutions to development and production issues while effectively communicating to the project team, applicable vendors and/or the manager in a timely manner.

• Research and stay abreast of technology trends and IT best practices, with a focus on continuous learning and possible application to the business.

• Regularly act in a project lead capacity and/or represent the department on enterprise-wise project teams.

• Provide direction and assistance to less experienced team members and may oversee or coordinate work efforts as needed.

• Assist management with employee development initiatives, including training.

What You Bring

• Bachelor's degree or advanced degree (where required)

• 8+ years of experience in related field.

• In lieu of degree, 10+ years of experience in related field.

Preferences

• 3+ years in a leadership or principal role

• Strong expertise in Salesforce development tools and languages: Apex, Visualforce, Lightning Components (LWC), SQQL/SQSL, and API integrations (REST/SOAP)

• In-depth knowledge of Salesforce architectural principles and best practices, with proven experience designing scalable solutions

• Strong leadership and mentoring capabilities

• Healthcare industry experience

• HealthCloud and ServiceCloud experience

Salary Range

$105,600.00 - $191,800.00

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.

For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:

Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming