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Job Information

Pearson Sales Operations Associate in Raleigh, North Carolina

At Pearson, we are committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it is one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us too always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large, and small.

About the role

Sales Operations is a key area for Pearson Education Inc. and our Sales Operations Associate is an essential role within our organization, responsible for enhancing the efficiency and effectiveness the sales team in a variety of ways including; pipeline management, data integrity, and sales support for Career and College Readiness business. The role works directly with Sales and Sales Management, Customer Service and other internal departments increasing the efficiency of the sales team. To succeed in this role you will have strong problem solving skills, the ability to work on multiple tasks simultaneously, and will thrive in a fast-paced environments.

Other responsibilities include:

  • Provide daily support to the sales team including but not limited to: pipeline review, quote creation, order validation, OneCRM reports, etcSalesforce.com data integrity management.

  • Maintain contract and pricing repository.

  • Develop and optimize standard sales readiness and productivity processes and programs (e.g. sales training and enablement, knowledge sharing, proposal support, etc.) with key stakeholders and functional teams.

  • Develop a strong understanding of products and offerings to ensure correct products and pricing are sold.

  • Leverage outcomes of the Go To Market process to drive improvements in overall effectiveness of all functions that bring our solutions to market, including Sales, Marketing, Services, Customer Support, etc.

Location: This is a remote role and can be worked from home.

Contract: Regular full-time position working 40 hours per week

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State, and New York City laws, the pay range for this position is as follows:

The full-time salary is $65,000 - $95,000 dependant on experience.

What we are looking for:

  • Bachelor’s degree in Business, Education, Marketing or Communications or equivalent required.

  • Demonstrable sales operations or sales support experience.

  • Experience working with salesforce.com or similar platform

  • Strong attention to detail and organizational skills.

  • Excellent written and verbal communication skills.

  • Self-motivated to meet deadlines independently.

  • Proficiency in Microsoft Office Professional (Excel, PowerPoint, Word), SharePoint, and Adobe Acrobat Professional.

  • Ability to work collaboratively with cross-functional teams and leadership.

  • Knowledge of education (K-12 public/private/charter schools).

  • Adaptability to meet tight deadlines and manage multiple projects simultaneously.

  • Strong problem-solving skills and a proactive attitude.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: SALES

Organization: Higher Education

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 16540

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