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CVS Health Analyst, Instructional Design & Development in Raleigh, North Carolina

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Primary Job Duties & Responsibilities Designs basic instructional materials, such as e-learning modules, instructor-led training, and job aids, to meet learning objectives and target audience needs. Under close supervision, assesses the effectiveness of instructional materials and training programs through formative and summative evaluation methods, making data-driven recommendations for improvements. Develops basic instructional content using appropriate authoring tools, multimedia elements, and interactive features. Contributes to the project management of instructional design and development projects, ensuring timelines, budgets, and deliverables are met, and stakeholders are engaged throughout the process. Analyzes training needs and performance gaps to identify requirements for instructional design and development projects. Coordinates with subject matter experts, stakeholders, and cross-functional teams to gather information, validate content, and ensure accuracy and alignment with organizational standards. Conducts research and stays updated on industry trends, best practices, and emerging technologies in instructional design and adult learning principles. Supports trainers, facilitators, and end-users, addressing questions, troubleshooting issues, and assisting with the implementation and delivery of training programs. Conducts quality assurance reviews to ensure instructional materials are error-free, technically sound, and aligned with established standards.

Required Qualifications:

  • 2+ years experience relevant experience working with Instructional Design and Development.

  • 1+ year experience working with project management of instructional design and development projects.

  • 1+ year experience working with Microsoft Applications including Excel with Pivot tables and VLOOKUP's.

Preferred Qualifications:

  • Healthcare experience.

  • 2+ years Essential Qualifications Basic awareness of problem solving and decision making skills Associate Professional in Talent Development (APTD) preferred.

Education:

Bachelor's Degree preferred.

Pay Range

The typical pay range for this role is:

$43,888.00 - $85,068.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 10/21/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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