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Employer Name: LaGuardia Community College (CUNY)

Academic Advising Manager Job ID 27803 Location LaGuardia Community College Full/Part Time Full-Time Regular/Temporary Regular Add to My Favorite Jobs POSITION DETAILS LaGuardia Community College, located in Long Island City, Queens, educates more than 20,000 New Yorkers annually through degree, certificate, and continuing education programs. A Hispanic-Serving Institution, located in Long Island City, Queens offers more than 50 degrees and certificates, and more than 65 continuing education programs to educate New Yorkers seeking new skills and careers. As an institution of the City University of New York (CUNY), the College reflects the legacy of our namesake, Fiorello H. LaGuardia, the former NYC mayor beloved for his advocacy of underserved populations. Since 1971, LaGuardia?s academic programs and support services have advanced the socioeconomic mobility of students while providing them with access to a high quality, affordable college education. Visit www.LaGuardia.edu to learn more. Reporting to the Director of Advising, the Academic Advising Manager will carry out the following responsibilities in addition to the duties outlined in CUNY Title Overview: Enhance, implement, evaluate, and continuously improve upon advising services. Develop and implement departmental transfer services policies and procedures to facilitate smooth and efficient transfer processes for community college students; Serve as the primary departmental point of contact for transfer-related inquiries from faculty, staff, and external stakeholders, providing accurate and timely information; Analyze departmental transfer data and trends to identify areas for improvement and in collaboration with the campus-wide Transfer Working Group, develop strategies to enhance transfer services and student success rates. Manage the day-to-day operational effectiveness of advising systems. Collaborate with the Registrar, Director of Admissions, Academic Affairs, and Adult and Continuing Education to develop a comprehensive Advising and Registration effectiveness plan Collaborate with faculty and other college departments to ensure that comprehensive and consistent student support services are provided. Manage the online advising component of the campus. Supervise Full Time and Part time staff Represent Advising at on- and off- campus events, including work-related professional conferences, to promote the principals of advising as related to student persistence, retention, degree completion and overall student success. (Revised) QUALIFICATIONS Bachelor's degree and six years' related experience required. PREFERRED QUALIFICATIONS Master's Degree in an appropriate field of study, and not fewer than six (6) years of advising experience preferred. Experience working in a college or university setting. Excellent organizational, presentation and written/oral communication skills; ability to provide outstanding customer service in a fast paced, deadline driven environment; and possess an understanding of the cultural, social, and educational needs of a multiethnic campus community. Able to initiate projects. Available to work some evenings and weekends. CUNY TITLE OVERVIEW Manages the development and operations of academic counseling services. Develops and coordinates campus efforts to provide a comprehensive academic advisement model and protocol; assists with strategic planning Supervises an academic advisement center; oversees counseling activities to provide consistently reliable information to students Works with academic departments to develop faculty advisement components Collaborates with other campus offices to provide smooth and coordinated access to academic counseling services in order to enhance student performance and retention Develops workshops and other training to utilize advising technologies Oversees the development of advisement brochures and sample study programs Assesses academic counseling activities by tracking student progress and evaluating advisement system; recommends enhancements Organizes and facilitates ongoing training on use of advising technologies May manage professional and clerical staff; may monitor unit budget Performs related duties as assigned. Job Title Name: Academic Advising Manager CUNY TITLE Higher Education Associate FLSA Exempt COMPENSATION AND BENEFITS $67,784 - $86.645 Salary commensurate with education and experience. CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world. HOW TO APPLY Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information). CLOSING DATE May 9th 2024 JOB SEARCH CATEGORY CUNY Job Posting: Managerial/Professional EQUAL EMPLOYMENT OPPORTUNITY CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.