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Sysco Human Resources Generalist in Port Coquitlam, British Columbia

Human Resources Generalist

Reports To

Human Resources Manager


Sysco Vancouver



Closing Date

May 24, 2024


$44133.44 - $91767.85

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare, and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit www.sysco.ca/careers


The purpose of this job is to provide consistent employee/labour relations support that fosters positive associate relations to create an environment where individuals and teams can thrive and deliver high performance. The Human Resources Generalist works collaboratively with leadership to execute aligned local, regional and corporate human resources programs and initiatives successfully within an location or region.

Role Responsibilities:

  • Provides expertise in all functional areas of Human Resources with emphasis on employee & labour relations.

  • Acts as a business partner to supervisors and managers on human resource and employee relations matters, supporting and coaching as needed to ensure compliance and consistency.

  • Leverages HR knowledge and experience to identify best practices, deliver innovative enhancements to current programs, and seek efficiencies and improvements that add value and align with Sysco strategies. Responds to associate inquiries as per internal customer service guidelines.

  • According to circumstances, provides guidance and recommendations for problem resolution, redirecting or escalating as appropriate.

  • Manages recruitment and selection process, ensuring Sysco Canada’s process, policies and all applicable legislation is followed consistently. Works with key stakeholders, using internal and external resources (when applicable) to fulfill workforce staffing plans ensuring completion of required documentation, e.g. hiring authorizations, application forms, offer letters, etc.

  • Conducts (or co-facilitates) new hire orientation to ensure successful onboarding of all new hires. Communicates policies. Follows up to ensure a successful onboarding of every new hire.

  • Provides coaching to management regarding reinforcing goals and/or any issues related to employee performance, productivity or behavior based on established policy, practice and/or contract. Reviews documentation and prepares letters of discipline when required, supporting the process to ensure positive outcomes.

  • Supports short-term and long-term disability processes as applicable, liaising with benefits carrier when required.

  • As guided by the Human Resources Manager, supports annual performance management process (goal setting, coaching, etc.) and assists with tracking and reporting as required. Ensures information is accurate and provides training and technical support to end users.

  • Responsible for the integrity and accuracy of HRIS data

  • Activate the power of our people by executing and participating in employee engagement activities.

  • Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.

  • Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their supervisor.

  • Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.

  • Perform other duties as assigned.

Qualifications/Skills/Job Requirements (About you):

  • 2+ years of progressive Human Resources experience.

  • Completion of post-secondary education Human Resources

  • Knowledge of Federal, Provincial and Local laws and regulations.

  • Expert with MS Office Suite, HRIS programs, recruitment platforms and social media.

  • HR designation is an asset.

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca/careers

Our Purpose:

Connecting the world to share food and care for one another

Our Mission:

Delivering success for our customers through industry-leading people, products and solutions

Our Identity:

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodation during the recruitment process are available upon request for candidates with disabilities.

Here’s a sample of the many benefits Sysco associates enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)