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Berkshire Bank HR Administrative Assistant in Pittsfield, Massachusetts

Division: Human Resources

Department: Human Resources

Reports to: SVP, Human Resources

Status: Non-Exempt

Grade: 7

Pay Range: $20.50 - $35.99

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Pittsfield, MA - 99 North St

Purpose/Objective :

Provides a wide range of highly confidential operational, technical, and analytical support to the Human Resources function. Ability to work in a very busy environment and juggle multiple priorities while often handling sensitive, confidential information.

Key Accountabilities :

  • Responsible for managing variety of office tasks, including but not limited to: receiving and sorting mail, mailing owed wages and termination checks as necessary, depositing check payments upon receipt.

  • Responsible for timely creation of active personnel files and maintenance of terminated personnel files. Maintains all additional filing of employee documents in personnel files; ensures compliance with record retention guidelines.

  • Responsible for creating electronic employee records in HRIS upon hire.

  • Responsible for completing new hire onboarding process: drafting & sending welcome letters, completion of all required internal forms, and collection of New Employee Orientation paperwork.

  • Responsible for verifying identification for new employees per USCIS Form I-9 guidelines. Maintains electronic Form I-9 database, including electronic Section 1 invitations, employee name changes, and terminations. Ensures compliance with retention guidelines for terminated employee Form I-9s.

  • Responsible for posting electronic job requisitions in ATS; communicates new job postings internally.

  • Responsible for drafting and publishing The Connector on a monthly basis.

  • Provides support for internal and external audit preparation.

  • Assists with updates to the intranet site as necessary.

  • Prepares HR related invoices and maintains electronic HR Invoice folder.

  • Ensures office supplies are in stock. Responsible for fulfilling supplies requests, as necessary. Ensures department facilities are clean, orderly, and safe.

  • Provides assistance to and serves as backup in absence of HR Staffing Manager. Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by ones duties.

    Education:

  • High School Diploma or equivalent

  • Some college or additional education preferred

    Experience:

  • 3+ years of experience as an administrative assistant or support function in a progressively demanding role

  • Well-rounded general Human Resources experience

  • Experience using ADP Workforce Now a plus

    Skills & Knowledge:

  • Proactive self-starter

  • Highly detailed with excellent organizational, administrative, analytical, and technical skills

  • Proven ability to demonstrate accuracy and thoroughness

  • Advanced level knowledge of Microsoft Office Suite

  • Ability to maintain confidentiality

  • Ability to adapt to change and manage competing priorities

  • Exceptional written and verbal communication skills

  • Highly effective interpersonal skills to interact with all levels of internal and external customers

  • Professional presence and delivery

    Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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