Our Ability Jobs

Job Information

CVS Health Sr. Manager, Case Management in Phoenix, Arizona

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This role is remote, but must sit in Arizona. Ability to travel 10-20% within the state is required.

The Case Management Manager will be responsible for overseeing the following acute, long term, behavioral health and case management services.

Fundamental Components

  • Develops and implements strategic business plan to achieve business goals.

  • Proactively leads a program and/or most complex projects by setting strategic direction. Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization.

  • Collaborates and partners with other functional managers, other business areas across/within segments or other business areas to ensure all workflow processes and interdependencies are identified and addressed.

  • Consults with constituents (these may be internal and/or external) to scope/define project.

  • Influences change in order to improve performance results, organization effectiveness and/or systems/quality/services.

  • Obtains financial support for most complex projects or supports this work as it relates to program management.

  • Collaboratively works across multiple functions and /or segments to obtain agreement from all impacted parties (e.g., up and downstream effects often impact multiple functions and/or segments.

  • Responsible for development and implementation of new ideas that supports work/team.

  • Cross function/segment group facilitation/presentation.

  • Typically manages staff (50-70 employees) Management of staff accountabilities:

  • Oversees all projects and or program management work including monitoring and tracking of progress and status update communications.

  • Responsible for resource utilization within and across work teams.

  • Responsible for the unit budgets and/or financial implications of project and or program.

  • Assists others to identify solutions to issues that negatively impact program and or project

Required Qualifications

  • LTCS experience required

  • Experience in Case Management

  • Leadership experience

  • Proven track record meeting project dates and negotiating for resources

  • Prior positions that required setting team direction

  • Demonstrated negotiation skills

  • Ability to communicate effectively with management

Preferred Qualifications

  • Experience developing and managing multiple budgets for various projects and/or programs

  • 8-10 years experience related to standards & measurements, technology, systems, processes including project consultation

  • Project management experience

Education

  • Bachelor's degree or equivalent experience.

Pay Range

The typical pay range for this role is:

$67,900.00 - $149,328.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 11/01/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

DirectEmployers