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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

There are three (3) positions associated with this job posting which are classified as hybrid and will be filled in Phoenix, AZ ideally

Position Summary

The Business Process Designer (Analyst) will be a member of the Optimization team within the Process Excellence & Innovation Team and will focus on improving the efficiency and effectiveness of processes across CVS. This role will drive engagement with internal finance business partners with the intent of bringing together process improvement, reengineering, automation, and other capabilities. Candidates looking to fill this role would need to support, enable, and execute a greater level of digital optimization, while also streamlining processes to ultimately bring meaningful and tangible business outcomes to CVS Health.

The ideal candidate will embrace an innovative mindset, be ready, and able, to relentlessly seek best practices and technologies. Additional, they will be expected to make immediate impact to reduce process complexity, increase process efficiency, and enable speed of operational processes. They will posses strong and wide spread domain knowledge of financial processes specific to the HealthCare and Insurance spaces.

Ability To:

• Comprehend process flows and complex data sets, and identify optimization opportunities in a short time-frame

• Manage multiple projects simultaneously, learn on the fly to understand and solve new problems and adjust priorities as needed to meet deadlines

• Document current-state process flows, design and execute future state solutions for Finance and Accounting business processes

• Translate business requirements into functional requirements for implementation of process and automation solutions

• Work collaboratively and effectively in a matrixed team environment

• Influence stakeholders without authority

• Communicate effectively in a manner that is clear, logical, and consistent both verbally and written

• Generate enthusiasm, commitment, and alignment

• Prepare materials and presentations with a high degree of accuracy under tight deadlines

Required Qualifications

2+ years experience minimum in the following:

Ability to demonstrate expertise of documenting and analyzing business processes.

Ability to demonstrate expertise identifying process waste.

Ability to demonstrate expertise reengineering business processes.

Ability to demonstrate expertise in scoping, defining, planning, mapping, requirements writing, and executing projects in a matrix business environment

Problem solver with strong analytical and quantitative orientation

Charismatic relationship builder able to influence at executive level

Proactive, planful, and result-driven with highest level of attention to detail

Effective communicator with strong verbal and written presentation abilities

Proficient in MS Word, Excel, Visio, Access, and PowerPoint, SharePoint, Jira, Power BI, and SQL.

Ability to discover/seek/gather/understand documentation of business process knowledge related to projects

Ability to work individually, think critically, and problem-solve with little direction.

Preferred Qualifications

Six Sigma Yellow Belt Certification or higher

LEAN training and/or certifications

Agile SDLC training and/or certifications

Project Management training and/or certifications

Knowledge of robotic process automation

Knowledge of change management

Education

Bachelor degree or equivalent experience.

Pay Range

The typical pay range for this role is:

$46,988.00 - $102,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 01/15/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.