CVS Health Accounts Receivable Specialist - Private Pay in Phoenix, Arizona

Job Description

As an Accounts Receivable Specialist you will be responsible for monitoring the receivables on patient accounts in a long term care setting. This role is essential to ensuring patient financial services are handled properly. The Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns.

In addition the Accounts Receivable Specialist will:

  • Serve as customer support for long term care residents,

responsible parties and facilities.

  • Collect information and verify account specific billing,

insurance and coding.

  • Update and document customer accounts designated in

work campaign.

  • Verify accuracy of existing account standing and

progress accounts accordingly.

  • Conduct outbound calls to reconcile account issues and

outstanding account balances.

-Ensure compliance through strict adherence to federal

and state laws, as well as company policy.

  • Payment processing and post follow-up.

  • Participate in corporate campaign strategies to further

leadership led initiatives.

Required Qualifications

  • Experience using Microsoft Office, specifically Outlook,

Word and Excel.

  • Technical proficiency in working in multiple systems and

software’s simultaneously.

  • Experience in customer service and a high volume


  • Strong written, and verbal communication.

Preferred Qualifications

  • 3 + years of experience with the below qualifications.

  • Knowledge of Medicare/Medicaid.

  • Experience in negotiating payment arrangements.

  • Receivables or collections experience preferably in a

healthcare setting.


  • Verifiable High School Diploma or GED (Required)

  • Bachelor’s Degree (Preferred)

Business Overview

CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at and EEO IS THE LAW SUPPLEMENT at

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel at mailto:Advice&

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website: