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Western States Equipment Sales Representative in Pasco, Washington

DescriptionESSENTIAL FUNCTIONS: Identifies and calls on all customers and potential customers of Caterpillar for new, used or traded equipment within the assigned territory.Maintains call quantity and quality to assure the development of a positive relationship with each customer.Develops and maintains the sales skills necessary to sell a premium priced product.Develops and maintains product knowledge on Caterpillar and Western States products.Identifies customers' needs and develops an effective solution with the use of Caterpillar Equipment products and Western States services.Advocates, "Sell the House", and influences other offerings from Western States that are complimentary to Caterpillar Equipment. Works hand in hand with other departments within Western States' Product Support, Cat Rental Store and Engine Group in a cooperative and effective manner.Conducts product presentations to customer groups.Embraces integrity, quality and responsiveness to customer needs.Collects and maintains Western States' database on an ongoing basis using SFMO to enable efficient use of measurement tools such as PINS and profitability.Ensures product knowledge of Caterpillar and WSECO offerings is up to date.Communicates the needs and concerns of the territory and ensures resolution is found.Completes call reports and ensures that the needs of our customers are communicated through out the organization.Understands and uses offering from Cat Financial or other finance companies.Adheres to all customer care standards.Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures and standards.May accomplish training and serve as a Green Belt in support of Western State's Six Sigma program.Work within and promote corporate vision, mission, and values of the organization.Performs other duties as assigned.KNOWLEDGE SKILLS AND ABILITIESDemonstrated experience and knowledge of sales skills necessary to sell a premium priced product.Ability to develop and maintain product knowledge of Caterpillar and Western States' products.Proven competence in the four pillars of a sales professional: personal disciplines, relationship skills, strategic selling, and tactical selling.Ability to assess customer needs and evaluate customer satisfactions.Ability to quickly identify problems, approach work from a solutions-based focus, and develop creative solutions to complex issues.Proficient in the use of Microsoft or other comparable systems required.Knowledge or ability to learn DBS and Sales Link.Proven skills in written and verbal communications, planning, organizing, leadership and interpersonal relationship building.Ability to set and manage priorities.Drive and maintain company vehicle.Must be a self starter and able to work without supervision.Consistent attendance.EDUCATION AND EXPERIENCE:Proof of high school diploma or General Education Degree (GED). College degree in Business Administration, Marketing or equivalent work experience required.3 years sales experience in a heavy equipment environment required. Caterpillar experience preferred.Must be able to communicate (speak, read, comprehend, write in English).PHYSICAL CHARACTERISTICS:Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching pushing, pulling, leaning and twisting.Must be able to meet all safety requirements for applicable safety policies.Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employee