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Mayo Clinic Patient Care Specialist - Family Medicine in Owatonna, Minnesota

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

The Patient Care Specialist (PCS) provides direct and indirect patient care under the supervision of the Registered Nurse (RN) and accepts delegation from care team members: physicians, advanced practice providers, RN, LPN, MA in meeting the needs of the patient/family.

The direct care role includes providing care, collecting and documenting patient care data and communicating information to patients, families, and care team members.

In the indirect patient care role, the PCS supports the unit by helping to maintain the environment of care and performing unit-based clerical duties.

The PCS demonstrates strong organizational skills and teamwork.

A commitment to continuous learning, quality, and excellence are important components of this role.

Utilization of multiple computer applications is required.

This role will work with patients throughout the life span with multiple conditions.

Qualifications

Must be 18 years old.

High School Diploma/GED preferred.

Patient Care Specialist, HUC, CNA/PCA experience preferred.

Ability to read and communicate effectively in English required.

Demonstration of medical terminology preferred. Working knowledge of computers and software applications required. Self-motivated/independent. Able and willing to work with all populations served. Demonstrated ability to react calmly and effectively in emergency situations. Ability to establish and maintain effective working relationships with patients, employees, and the public. Must be well organized, detail-oriented, accurate and efficient.

License or Certification:

BLS (Basic Life Support) for Health Care Providers required from one of the following programs:​

  1. American Heart Association

  2. American Red Cross

If a candidate does not currently have their Basic Life Support for Health Care Providers, it will be included as part of the orientation program.

Exemption Status

Nonexempt

Compensation Detail

$17.63 - $23.67 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

72

Schedule Details

Generally Monday through Friday day shifts, but may include evening, weekend and holiday hours as needed. This position may be required to train to any area of the clinic, including "Primary Care Today". Will be expected to float to Faribault as needed.

Weekend Schedule

See schedule details

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Elizabeth Brownewell

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

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