Job Information
Telesat LS435 - Senior Director, Product Management in Ottawa, Ontario
LS435 - Senior Director, Product Management
This is a senior management role, that oversees the strategy & roadmap of Telesat Lightspeed products and services. Telesat Lightspeed is a global telco network based on LEO (low earth orbit) satellites, launching services globally in 2027.
Company overview: We are a pioneering satellite telecom company dedicated to revolutionizing global connectivity solutions. Our advanced satellite technology serves B2B sectors, including telecommunications, maritime, aviation, and government, ensuring reliable and seamless broadband connectivity worldwide.
Role overview: As the Head of Product Management, you will lead efforts to define offerings across all our target markets (enterprise, telcos, aviation, maritime, government) and coordinate with internal and external stakeholders to launch them successfully.
Your role will include identifying target market needs, coordinating new offering development with engineering, price optimally to maximize value capture and overseeing product lifecycle management. Offerings will include connectivity services, customer hardware and customer tools (Portal/APIs). Services cover Ethernet, Internet and other managed services that are common for a telecom company serving the Enterprise and Government markets.
The role will involve coordination with internal engineering and IT functions as well as external product partners. Will also involve interfacing with potential customers to evangelize our offerings and train sales/sales engineering on our product offerings.
Ideal person should have product management experience in the telecom sector and understands the underlying dependencies to launch and refine products (e.g., BSS applications, MEF and related telecom industry standards). Should also have led product teams.
This role will be of interest to individuals looking for a fast-paced environment, and who are comfortable with leading through ambiguity and desire to transform business operations. The ideal candidate has a collaborative style, with a strong sense of urgency and ability to get things done, being resourceful and intrapreneurial.
Why take up this role
- Join a pioneering team at the forefront of satellite telecom innovation. Work in a dynamic and forward-thinking environment. This is a leadership role. As such, there will be opportunities for career growth and professional development to grow with the company, as the Telesat Lightspeed business scales.
Main Responsibilities
Market and Customer Insight:
Conduct thorough market research and competitive analysis to uncover trends, customer pain points, and growth opportunities.
Engage directly with enterprise and government clients to gather insights, validate product concepts, and refine offerings.
Product Strategic Leadership:
Craft and execute a bold product vision and strategy that aligns with Telesat Lightspeed mission and growth objectives.
Develop and prioritize a flexible product roadmap that responds to emerging opportunities, market needs, and technological advancements.
Product Development:
Oversee the entire product development lifecycle, from initial concept through market launch and overall profitability, ensuring agility and rapid iteration.
Collaborate closely with engineering, design, and other key teams to build market-relevant and cutting-edge satellite telecom products and solutions.
Product Evangelist and Training:
Evangelize offerings to prospects
Support training of sales and sales engineers on offerings
Support development of customer solutions for strategic customer needs
Product Addendums to Contracts:
- Work with legal team to develop appropriate documents for sales and support contracts
Pricing Management:
Oversee standard rate card for the product catalog
Adapt per market changes
Team Building and Leadership:
Assemble and lead a high-energy, agile product management team, fostering a culture of innovation and collaboration.
Mentor team members and drive performance to achieve ambitious product goals.
Stakeholder Collaboration:
Work closely with the internal stakeholders to align product initiatives with strategic business goals.
Communicate product plans, progress, and performance metrics to stakeholders.
Product Financial Management:
Develop and manage the product budget, making strategic decisions to optimize resource allocation and drive financial sustainability.
Track Sales and Profitability of the products and service offerings
Monitor product performance and key metrics, using data-driven insights to enhance profitability and value.
Regulatory and Compliance:
- Ensure product offerings meet regulatory requirements and industry standards, particularly those relevant to satellite communications and government contracts.
Innovation and Agility:
Stay on the cutting edge of technology and industry trends, driving continuous innovation and improvement.
Adapt quickly to changing market conditions and evolving customer needs, embracing a startup mindset.
Education and Experience
Experience
At least 10 years relevant experience
Experience in product management role in telecom sector serving enterprise and government markets; satcom knowledge desirable
Education
- Bachelor’s degree in Business, Engineering, Telecommunications, or a related field. MBA or advanced degree preferred
Specialized Knowledge, Skills and Abilities
Proven ability to manage and deliver innovative product solutions in a fast-paced, growth company setting.
Deep understanding of communications technology and its application to enterprise and government markets, especially in satcom context
Strong leadership, communication, and interpersonal skills, with a collaborative approach.
Experience in market analysis, customer engagement, and agile product development.
Proficiency in budgeting and financial performance analysis.
Ability to prioritize must-have features from nice-to-haves
Fluent in English
• Is authorized to work in Canada
• Occasional travel (about once in 2 months) to Telesat offices, conferences and trade shows