Job Information
EDC Identity and Access Management (IAM) Platform Owner in Ottawa, Ontario
Identity and Access Management (IAM) Platform Owner - 0004U4
Posting Date: Sep 6, 2024, 5:11:29 PM
Primary Location: Ontario-Ottawa
Job Type: Permanent
Schedule: Full-time
Description
Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.
When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with.
Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world. #LI-Hybrid
Team & Job Overview
The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
The Infrastructure and Platform Enablement team within the DTS group at EDC focuses on enabling cloud computing engineering and Identity and Access Management (IAM) platform that support enterprise solution development and fostering positive relationships with business lines to improve their technology experience.
We provide robust IAM capabilities, including maintaining and providing a platform to connect applications, servers, and devices, offering a certificate lifecycle platform to manage private and public certificates, device certificates, and web certificates, and working alongside the business owner for Identity Governance and Administration (IGA), we are accountable for managing and operating the IGA platform through user provisioning, de-provisioning, governance, and administration. This mandate ensures that our application and device stack is secure, efficient, and aligned with our organizational goals.
Key Responsibilities
Own EDC’s Identity and Access Management and be responsible for all aspects of the platform, as per standard Agile service definitions.
Define and establish the platform framework, implement and manage the platform including establishing metrics, Service Level Indicators (SLIs) and Objectives (SLOs).
Grow the platform as needed to ensure EDC achieves its desired outcomes in collaboration with the business owner.
Oversee the development, deployment, and maintenance of the operating system infrastructure, ensuring it meets the organization’s performance, security, and compliance standards (operating systems platform).
Collaborate with architects, technical product leads, product owners, scrum masters, engineers, and business people.
Take a leading role in embracing IT transformation and building a resilient support organization.
Report out on the platform metrics and conduct regular operational reviews with platform stakeholders, using real-time dashboards.
Screening Criteria
University degree or college diploma in Computer Science, Information Systems, Engineering or related field
Minimum 7 years’ experience working with Microsoft and Linux Operating Systems, Microsoft AD, Azure AD (Entra ID), PKI
Minimum 3 years’ experience working in an outsourced environment
Experience working in an Agile methodology regarding platforms, products and services, including establishing, service channels, metrics, service levels and service availability
Experience with working on OS image creation, hardening, and patching
Experience with managing Microsoft Active Directory (AD) and Domain Controllers, including but not limited to administration, maintenance and monitoring
Experience with Entra ID (Azure Active Directory), including managing, configuring and monitoring
Experience in managing Certificate Lifecycle Management capabilities, including working third-party service providers and Certificate Authorities
Experience with Microsoft technologies, including M365
Experience with annual budgeting and planning exercises
Experience in managing staff and services providers and third parties
Strong communication and analytical skills
Assets
Microsoft 365 Certified: Any Associate
Experience governing IT vendor relationships
Experience with Microsoft Active Directory, Microsoft Azure AD, Azure B2C, Microsoft SCCM and Azure Monitor, and ServiceNow
Experience with Venafi or AppViewX Certificate Lifecycle Management and PKI
ITIL certification
Agile or Lean certification
Bilingual in both Official Languages (English and French)
Salary Range:
- Product Owner 18: Salaries are based on qualifications and experience and typically range from $92,355 - $123,140 plus performance-based incentive.
Location
Export Development Canada is a hybrid work environment.
This role may be performed from EDC’s headquarters in Ottawa, or from the Community Hub in Montreal, Toronto, Vancouver, Calgary or Halifax.
Relocation assistance is available for eligible candidates.
EDC's Commitment to Employment Equity
EDC is committed to employment equity and achieving a diverse workforce. EDC actively encourages applications from women, Aboriginal peoples, visible minorities, persons with disabilities and members of the 2SLGBTQI community. If selected for an interview, please advise us if you need any special accommodation.
How to apply
Only candidates selected for an interview will be contacted. : Application deadline : Sep 20, 2024, 11:59:00 PM Candidates must meet the requisite government security screening requirements. :
Req ID: 0004U4