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Lowe's District Manager In Home Services in Omaha, Nebraska

Responsibility Statements:

•Provides direction for all install sales programs within an assigned district area to ensure the achievement of sales, margin, close rate, and profitability goals

•Recruits, selects and retains Lowe’s third-party service providers by relationship building (e.g., digital, cold calling, relationship development, etc.)

•Manages the relationship and performance of the service provider network through direct interaction with the service providers and indirect interaction with Service Support

•Oversees all service quality issues through regular interaction including site inspections, service provider meetings, and reviewing customer satisfaction metrics to ensure Lowe's quality standards are met

•Supports Installed Sales performance by identifying training and talent gaps, developing action plans in partnership with the Store Leadership team to mitigate gaps, role plays with employees on selling behaviors and provides feedback to Store Leadership with specific action plans to improve performance

•Maintains and manages the third-party service provider relationships to support labor revenue and control service labor expense

•Obtains and holds licenses on Lowe’s behalf as required

#LI-145PCLA

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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