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Mutual of Omaha Director Electronic Data Interchange - Omaha, NE or Remote in OMAHA, Nebraska

Directs and oversees business processes and revenue generating functions. Includes strategic management and day-to-day inventory and workflow management responsibilities. Ensures that efficient systems, documentation, processes, and execution is in place to produce positive scorecard results and create a value-added customer experience.


  • New data exchange implementations for Mutual of Omaha’s employer customers between our internal systems and benefit administration technology companies

  • Ensuring on-going processing of the data exchange for in-force clients results in efficient and accurate member enrollment information

  • Customer (Employer customers, brokers, and benefit administrators) support

  • Directs, organizes, staffs, leads and controls activities including: Planning projects and capital and human resource budgets; interviewing, selecting and training of Managers and/or other direct reports; monitoring and appraising performance of direct reports to hold them accountable for end results, including human resource management; coaching and motivating direct reports; administering disciplinary action as needed; administering compensation to direct reports; ensuring that Benefits Solutions Division complies with affirmative action guidelines.

  • Directs the support for a variety of large scale initiatives within Workplace Solutions, to include project support for high profile and complex customers, as well as new product development initiatives. Ensures the end-to-end successful execution of these projects incorporates adopted principles within the divisions' Continuous Process Improvement efforts.

  • Develops and implements Continuous Process Improvement efforts and builds strategies across the division. Ensures the adoption of these strategies is understood and executed and that the many disciplines and tools are being utilized in a controlled manner.

  • Directs the development and implementation of new processes. Serves as a sponsor or leader of special projects that impacts organization wide initiatives. May work with external vendors in support of department initiatives.

  • Builds and maintains strong working relationships with both internal and external customers to maximize policyholder satisfaction and persistency. Develops and maintains effective working relationships with policyholders, brokers and/or field offices. May attend or conduct onsite meetings as appropriate.

  • Ensures that expenditures are within budget and appropriately authorized. Monitors, directs and takes corrective action to ensure unit cost, time service and profitability objectives are attained.

  • Ensures all daily activities support the Division efforts to meet or exceed corporate policies, procedures and/or directives. Ensures all new legislation, mandates and legal requirements are analyzed and information is disseminated to the appropriate functional areas for review and implementation. Identifies areas of noncompliance, developing procedures to modify and/or enhance existing processes and initiates corrective action.

  • Develops and maintains an engaged and accountable workforce.

  • Develops and maintains a fair and equitable working environment.


  • You help promote a culture of diversity and inclusion within the department and the larger organization. You value different ideas and opinions. You listen courageously and remain curious in all that you do.

  • You are able to work remotely and have access to high-speed internet.

  • Seasoned experience leading strategic initiatives and mission critical teams.

  • Ability to lead in a team environment by persuading and proactively influencing strategic decision making and direction

  • Seasoned knowledge of project and process management and business systems requirements

  • Proven success in managing others and leading several projects simultaneously, meeting deadlines and empowering co-workers and employees to meet objectives.

  • Strong written and verbal communication skills

  • Ability to build relationships through maintaining networks of contacts who are useful in achieving business results

  • Seasoned organizational, interpersonal and leadership skills

  • Ability to teach or foster development in others

  • Ability to make others comply in fair, equitable, non punishing fashion


  • A diverse workplace where associates feel a sense of belonging.

  • An organization that feels like a small, close-knit community and has the strength of a Fortune 500 company.

  • Tuition reimbursement, training and career development.

  • Comprehensive benefits plan that includes medical, dental, vision, disability and life insurance.

  • Flexible spending accounts for healthcare and childcare needs.

  • 401(k) plan with a 2% company contribution and 6% company match.

  • Competitive pay with an opportunity for incentives for all associates.

  • Flexible work schedules with a healthy amount of paid time off.

  • For more information regarding available benefits, please visit our Career Site. (https://www.mutualofomaha.com/careers/life-at-mutual/benefits-and-perks)

  • Minimum: $103,655 MidPoint: $137,344 Maximum: $171,032

  • Pay commensurate with experience.


Mutual of Omaha serves more than 4.8 million individual product customers and 39,000 employer groups. Our legacy of stability creates an environment where every associate is encouraged to experiment, innovate and grow in their own unique career path.

From day one, you’ll have the tools to be your best self at work. Here you’ll do meaningful work and your talents will have a positive impact on peoples’ lives as we help our customers protect what they care about and achieve their financial goals.

Each associate is a unique contributor to creating a diverse, dynamic, thriving and inclusive workplace. We want you to become engaged … feel a sense of belonging … and contribute to the company’s exceptional future.

Join forces with a company that can AMPLIFY YOUR STRENGTHS AND EMPOWER YOUR CAREER.

For inquiries about the position or application process, contact our HR Helpline at 1-800-365-1405.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at 1-800-780-0304. We are available Monday through Friday 7 am to 4:30 pm CST we will reply within 24 hours.

Mutual of Omaha and its affiliates are an Equal Opportunity /Affirmative Action Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

To All Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.