Garmin Order Management Account Representative in Olathe, Kansas
We are seeking a full-time Order Management Account Representative. In this role, you will be responsible for OEM and dealer accounts to maximize sales and service for Garmin products. Other duties include:\n\n\n\tSupport experience in a customer service, supporting, etc. role\n\tOrder Management\n\tAnswer and handle customer correspondence\n\tInform customer of pricing, availability and shipping in the Oracle system with high attention to detail\n\tRecommend the sale of additional or required merchandise to customer\n\tCommunicate with Order Analyst, Production, Sales, Shipping, Warehouse and any other personnel needed to assist in the processing of the customer orders.\n\tEnsure timely order delivery and follow up on tracking\n\tIssue Return Material Authorizations and credit memo’s when applicable\n\tPartner with other departments across Garmin\n Qualified candidates will possess a high school diploma or GED with a minimum of 1 year of support experience in a customer service or supporting role with previous Order Management knowledge\n\nOther required skills include:\n\n\n\n\tDemonstrated strong and effective verbal, written, and interpersonal communication skills.\n\tMust give high attention to detail and work proactively and effectively with minimal supervision.\n\tAbility to prioritize and multi-task in a flexible, fast paced and challenging environment. Driven problem solver with proven success in solving difficult problems.\n\tMust be team-oriented, possess a positive attitude and work well with others. Demonstrated proficiency working in an interdepartmental team to define processes or resolve issues \n\tDemonstrated proficiency using Microsoft Office Suite.\n\n\n\nOur benefits are designed to lead an evolving marketplace, support innovation and encourage a healthy balance between work and life. They allow our associates to make their own decisions about their well-being and future and consistently rank Garmin as a top tier benefits provider when compared to other high-tech employers. We offer a choice of high value medical, dental and vision plans with low or no premiums, to fit your and your family’s preferences. In addition, Garmin’s financial benefits include a generous 401K retirement plan that provides 5% of pay base contribution plus a match of 75 cents for every dollar you contribute to a maximum of 10% of your compensation. The employee stock purchase plan allows for shares to be bought at a 15% discount. Garmin offers many other benefits and perks ranging from well-being initiatives, educational assistance and career development, community charity support, and employee discounts just to name a few.\n\nGarmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.