Our Ability Jobs

Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category

Claim

Target Openings

1

What Is the Opportunity?

Under close supervision this position is responsible for working in a team environment providing front line administrative and general office assistance on a daily basis to internal customers supporting proper claim handling practices, collecting, inputting, reviewing and updating critical claim information and other administrative duties and projects as assigned. This job does not manage others.

What Will You Do?

• Send certified mail and overnight packages.

• Maintain paper and/or electronic documents in claim file folders or electronic file cabinet, ensure accuracy and tidiness.

• Use proper software, consistently move closed files to and from off-site storage.

• Recommend alternative work flows to create efficiencies.

• Receive, scan and process incoming mail. Research for the appropriate recipient may be required.

• Order, receive and distribute supplies and/or equipment.

• Format and print outgoing correspondence.

• Perform other duties as assigned.

What is a Must Have?

• High school diploma or GED.

• Basic knowledge of Microsoft Word/Excel.

• Must be available to work in the office 5 days/wk

What Will Our Ideal Candidate Have?

• University/College degree and/or equivalent work experience.

• Strong time management skills and ability to prioritize daily assignments.

• Strong attention to detail.

• General computer skills and ability to learn new applications in a department with the most advanced and continually improving computer platforms.

• Basic knowledge in Microsoft Office (Excel, Word, Outlook, Teams and PowerPoint).

• Comfortable with newer and emerging technology and tools.

• Proficient at data entry.

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.