Our Ability Jobs

Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category

Operations

Target Openings

1

What Is the Opportunity?

At Travelers, our enterprise operations teams deliver differentiating customer and agent experiences, drive top-line revenue and underwriting results, and foster a culture of innovation and efficiency across the enterprise. The Business Process Management (BPM) team is committed to managing and improving performance of E2E processes critical to business while continuously exploring opportunities to advance and mature process capabilities. As a Specialist in Business Process Management, you will provide support on ongoing initiatives that optimize end to end business processes for operational effectiveness and efficiency that will ultimately improve customer, employee, and agent experiences.

This is a Band 3 Position opportunity.

What Will You Do?

• Provide support for the end-to-end operational components of a single and/or small initiatives which can include the scheduling, implementation, risk management, and maintenance.

• Act as a Subject Matter Expert for supported areas with a deep understanding of business operations and communicate knowledge to team members.

• Document business procedures and process maps.

• Attend stakeholder meetings and document notes.

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• 2 years of specific property & casualty experience.

• Ability to proactively manage time.

• Proficient knowledge of Microsoft PowerPoint and Excel.

• Excellent communication skills with the ability to influence and present project information to management.

• Strong attention to detail.

What is a Must Have?

• Bachelor’s Degree and/or 1 year of experience in a property & casualty field in operations, project management or related field.

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.