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Canadian Tire Digital Customer Experience Student (4 months) - Fall 2024 in Oakville, Ontario

Our Commitment to Students

At Canadian Tire, we are committed to providing students with a supportive and collaborative environment that fosters knowledge sharing and offers key experiences to help them develop their capabilities through projects and objectives. We believe in setting specific and measurable goals that align with our business objectives to support learning and help students achieve their full potential. Our culture emphasizes learning from others, continuous improvement, agility, growth, and innovation, and we are invested in building a talented, diverse workforce for the future of Canada and Canadian Tire. Additionally, we are dedicated to building strong relationships with our student employees by engaging with them throughout their education and career pursuits and creating opportunities for ongoing communication and relationship building.

What you’ll learn and do

  • Gain working knowledge of CTB digital product capabilities and user experience

  • Be accountable for the product backlog, proactively create and prioritize backlog items

  • Research competitive landscape to identify trends, opportunities and solutions that address various business or customer needs

  • Work creatively with team members to propose and refine digital solutions

  • Effectively communicate solutions and user stories to key stakeholders

  • Incorporate web content accessibility requirements into user stories

  • Manage reviews and approvals required to deliver projects, including Compliance, Legal, Privacy, Accessibility and Customer Service approvals

  • Oversee all projects through to deployment, and collaborate with key partners to ensure timely delivery

  • Monitor, and report on project performance and digital engagement KPIs

What you bring

  • Currently enrolled in a post-secondary program in Business, Commerce, or a related discipline

  • Experience within Digital Product Management, Project Management, Marketing or Design experience is an asset

  • Proficient in MS PowerPoint and Excel

  • A passion for and understanding of web/mobile technologies is an asset

  • A drive for continuous learning, and developing innovative customer experiences

  • An excellent communicator, with the ability to engage, influence, inspire partners to drive collaboration and move initiatives forward

  • Highly organized and action oriented. You can recognize and keep track of all the moving pieces, adjusting to new information, goals and conflicting priorities

    Hybrid

    W e value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

About Us

At Canadian Tire Services Limited/Canadian Tire Bank, it is our mandate to continue to create innovative and rewarding financial solutions for our customers. Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers, and our ability to build teams that reflect the diverse customers and communities in which we live and work. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better. .

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

We are one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can.

We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you’re ready to take on new challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here, so apply today.

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