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HERC: Metro New York & Southern Connecticut Scheduling Coordinator in New York, New York

Employer Name: Columbia University

Job Type: Officer of Administration Bargaining Unit: Regular/Temporary: Regular End Date if Temporary: Hours Per Week: 35 Standard Work Schedule: Building: Salary Range: $67,000 - $75,000 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Summary Reporting to Physician Schedulers and Department Leadership, the Scheduling Coordinator works closely and collaboratively with faculty leadership to support and improve administrative and operational functions within the Department of Emergency Medicine. The Scheduling Coordinator obtains provider availability on a quarterly and daily basis to complete the shift schedules for Emergency Medicine sites. Individual must have acute attention to detail, and ability to cultivate relationships to deliver high level customer service in a fast-paced environment. Subject to business needs, we may support flexible and hybrid work arrangements. Responsibilities Scheduling Educates providers on scheduling protocols and guidelines Generates provider reports on annual clinical/scholarly/administrative hours Performs scheduling maintenance, daily edits, posts announcements, and provides reports to administration as requested. Requests and applies provider availability on a quarterly and daily basis to complete the shift schedules for four Emergency Medicine sites Plans, organizes, and prioritizes tasks and schedule to meet critical deadlines Troubleshoots and resolves daily and future staffing concerns Reconciles and tracks work hours for all clinicians and submits information to payroll for processing Responds in a timely manner to provider inquiries, scheduling changes and maintains confidential and sensitive information Utilizes and demonstrates in-depth working knowledge of departmental scheduling system Shift Admin to input, maintain and publish quarterly provider clinical shift schedules Collaborates with Human Resources to develop and present provider and staff onboarding education to the scheduling system, and system access Collaborates with Research and Finance Divisions to maintain master schedule and provide reports Acts as primary communication liaison between physicians, hospitals, and clinical staff to ensure cases are effectively coordinate and successfully complete Administrative Support Provides administrative support to the department leadership Resolves problems independently, drafts correspondence, coordinates and assists in gathering information, using sound judgment in determining priorities Provides accurate responses to inquiries with appropriate follow-up Maintains calendar and coordinates and schedules appointments, meetings, and conferences Manages or redirects contacts and communications not requiring the immediate and attention of the Department Leadership Organizes and manages special projects of varying size and scope for the Administrator's office including Department-wide programs and initiative Cross covers for other administrative staff and performs other duties as needed Minimum Qualifications Bachelor?s degree or equivalent in education and experience, plus three years of relevant administrative experience Required Skills/Abilities Proven ability to interact with all levels of faculty and staff and ability to develop strong relationships through email, text and phone Acute attention to detail Ability to exercise excellent judgment and diplomacy in all interactions Ability to prioritize work and possess professional sense of accountability. Ability to show independent thinking, analysis and problem solving capabilities Strong written and verbal communication skills Must be able to accurately handle diverse projects and a large volume of detailed work simultaneously Proficiency in business software applications (Outlook, Excel, Word, PowerPoint) and comfortable with new technologies and software. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

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