Our Ability Jobs

About the Role:

Grade Level (for internal use):

09

Job Title: Ratings360® Platform Specialist

Grade Level (for internal use): 9

Location: New York City

About the role:

Ratings360 ® provides rated issuers with a holistic picture of their organization’s credit story – ratings, risk research and critical insights on one personalized dashboard. Issuers can also leverage the platform’s workflow capabilities such as requesting and tracking their rating requests or create hypothetical ‘what if’ scenarios via the credit scenario builder.

Team :

Team will be externally focused, seeking ideas for new platform development and owning the voice of the customer. Working closely with the Global Commercial team, Data & Technology, Analytical, Legal, Compliance, as well as various external clients.

Responsibilities and Impact:

Reporting to the Business Owner for Ratings360® within the Commercial Product Innovation and Development organization, the successful candidate will be responsible for:

• Capturing the voice of the customer through product demos, attending Sales team meetings, and through feedback channels such as surveys and Salesforce call reports.

• Creating partner relationships throughout the Commercial Product & Operations organization, and wider S&P Global Ratings Commercial team, to become recognized as a Ratings360® subject matter expert.

• Effectively support internal stakeholders with demo preparation, functionality recap, sharing of product support material such as videos and user guides, roadmap walkthrough.

• Identify opportunities for enhancing product roadmaps. Participate in organizing and setting priorities for enhancements.

• Champion the OKRs and KPIs set for Ratings360®, be the expert for data collection and validation for such measures, prepare reporting for product leadership.

• Key contributor to go-to-market campaigns for new functionality, includes communication plans, training, partnering with various groups including Product Management & Delivery, Marketing and Technology.

• Embrace Agile SAFe framework, adopt the lens of a Business Owner to ensure business value is defined, measurable and understood.

• Where required, support clients on new features and enhancements and work closely with Product Managers on feedback during post-launch process.

What We’re Looking For:

• Preferred 2-3 years’ work experience in Financial Services, with 1-3 years relevant experience in Product or Platform development.

• Bachelor’s degree from an accredited college or university.

• Eager to build a career in Product Innovation and Development, willing to embrace all facets of the role.

• High energy and ability to work in fast-paced environment demonstrating a curiosity and drive with an innovative mindset.

• Sense of urgency with a stakeholder service orientation.

• Comfortable prioritizing competing demands where often items are very different in terms of technical detail and/or operational process.

• Ability to collect and structure data for management OKR reporting.

• Able to suggest process improvement and/or automation ideas.

• Excellent communications skills, proficiency in MS Excel and PowerPoint; client demos and internal presentations will be a core part of the role.

• Organizational skills and ability to priorities activities based on client impact and business needs.

• Ability to work effectively across teams, foster inclusivity, overcome resistance and navigate a complex organization.

• Advanced problem-solving skills. Able to quickly identify and understand issues and drive towards effective resolution.

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $49,400 to $98,200. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here (https://spgbenefits.com/benefit-summaries) .

About S&P Global Ratings

At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.

For more information, visit www.spglobal.com/ratings

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance@spglobal.com  and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law.

20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Job ID: 306486

Posted On: 2024-08-30

Location: New York, New York, United States