HERC Manager, Cashiering in New York, New York
Posting Number 2019-5751
Location US-NY-New York
Posted Date 2019-03-12
School/Division Financial Operations & Treasurer (WS1220)
Department Name : CDV-Bursar/Washington Square
Manage Bursar's Office cashiering operations to meet operational, financial and customer service goals. Develop, interpret and implement office policies and procedures, review and authorize exceptions as warranted. Develop, manage and evaluate customer service functions. Oversee opening and closing process. Supervise the deposit procedures for tuition and other university revenues. Supervise work flow to ensure staffing needs are met.
3+ years relevant experience or an equivalent combination of education and experience. Experience should include managing a customer service operation, or banking or finance; overseeing cash register operations and petty cash disbursements and supervising staff..
5+ years related experience to finance/bursar operations. Experience in student services and customer service environment..
Required Skills, Knowledge and Abilities:
Excellent organizational, analytical, critical thinking and communication skills. Knowledge of principles and processes for providing customer and personnel services. Knowledge of financial and point-of sales systems.
Preferred Skills, Knowledge and Abilities:
Proficient with Student Information Systems, Microsoft Word, Excel, and Access.
EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity