Compass Group, North America LOCATION, FACILITIES & SERVICES ASSOCIATE in NEW YORK, New York

  • We have an opening for a LOCATION, FACILITIES & SERVICES ASSOCIATE* *position.

  • Location: NYC /Note: online applications accepted only./

  • Schedule: FT

If you have a positive attitude and a love for learning, you may be interested in joining our team.

At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.

Full time associates at FLIK are offered many fantastic benefits such as:

  • Medical

  • Dental

  • Vision

  • Flexible Spending Accounts (FSAs)

  • Commuter Benefits

  • Wellness Program

  • Employee Assistance Program

  • Life Insurance for Associates and Eligible Dependents

  • Short Term Disability (STD) and Long Term Disability (LTD)

  • Accidental Death & Dismemberment (AD&D) Insurance

  • Discount Marketplace

  • And other voluntary benefits

Job Summary

Scope may include a wide range of Workplace facility and services delivered on-site at a high profile consulting and technology firm, including but not limited to the following:

Key Responsibilities:

  • Delivery of proactive customer services in support of customer requests including but not limited to warm greet, directions/escort, special supplies or support, document production/printing, general information requests, issue resolution or escalation/directing to the appropriate resource, floor services & support, etc.

  • Delivery of logistics around daily workspace, meetings & events, utilizing set up worksheet reports and/or direction provided

  • Delivery of floor inspection within the facility, interacting with Facilities Manager to insure vendor adheres to standards within cleaning specifications; occasionally act as a point of contact for external providers (e.g., cleaning contractors).

  • Delivery of operations support in order to meet space management principles and optimization of space utilization

  • Provide basic technical support for office equipment (multi-function devices) as well as audio-visual support/troubleshooting (prior to and during meetings and events as needed)

  • Stock and maintain appearance of general use areas (e.g., copy room, coffee/vending area, restrooms, open & enclosed space, etc.).

  • Review next day reservations in EMS for last minute requests, take action if space is available or flag for early AM team

  • Perform administrative duties according to location guidelines, contribute to the preparation of daily, weekly, and monthly reports.

  • Carry out instructions for security, fire, health and safety and maintain records.

  • Strive to achieve the maximum level of external and internal customer satisfaction.

  • Other duties as required.

Preferred Qualifications:

  • Ability to make quick decisions and problem-solve to relieve customer concerns and maintain office flow/productivity

  • Proficient and timely with replying to emails/customer requests; ability to prioritize customer requests based on understanding business needs and distinguish what is important vs. urgent

  • Strong verbal and written communication skills

  • Ability to work as team and accomplish tasks together

  • Experience working in a fast-paced, customer-service driven environment

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./

Req ID: 171962

SALARIED EXEMPT