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HERC: Metro New York & Southern Connecticut Director of Registration Services in New York, New York

Employer Name: Columbia University

Job Type: Officer of Administration Bargaining Unit: Regular/Temporary: Regular End Date if Temporary: Hours Per Week: 35 Salary Range: Commensurate with experience Position Summary Reporting to the Executive Director of Registration Services, the incumbent assumes a leadership role for the behind-the-scenes operation of the department. They are responsible for the processes by which students, faculty and administrators are supported in course planning, scheduling, and registration. The incumbent partners with the Vice Dean?s office to obtain the faculty and course lineup each academic year and directs the school?s course scheduling, registration processes, record maintenance, and compliance requirements. Additionally, the Director of Registration Services has on-going responsibility for maintaining the various and complex registration records, supervising examination production and rescheduling, facilitating grade collection, and maintaining the integrity of the department?s various database systems. The incumbent will serve as a liaison to the Office of Graduate Programs (OGP) and will work closely with faculty and other offices in the Law School and the University. Responsibilities Team Management Manage and supervise up to 4 direct reports. Plan and manage projects to ensure their efficient and timely completion. Guide direct reports in collaboration with stakeholders such as OGP and ODS specifically and build a team that collaborates during high-volume times such as exams, change of program, and pre-registration. Registration and Course Scheduling Supervise the schedule for registration and change of program; coordinate registration calendars with University offices to ensure good communication and preparation; supervise annual course scheduling and classroom assignment; supervise biannual pre-registration, lottery, and change of program processes. Provide guidance and support to team members managing cross-registration Compliance, Student Records, Graduation Clearance Supervise the review of student records to determine compliance with Columbia Law School and ABA residency requirements; Supervise annual audit of all student records to insure accuracy and determine successful progress toward the degree; review and confirm transfer course equivalencies in alignment with the Curriculum Committee and record on students? record. Lead the team responsible for management of anonymous grading system, grades, and student counseling relating to Faculty and Bar rules; oversee collection of outstanding grades to maintain satisfactory academic progress (SAP). Along with Executive Director, manage the graduation clearance process via a review of all degree candidate academic records in the Spring prior to graduation (or prior to October or February graduation). Exams Lead the review of individual exam instructions to ensure appropriate administration; oversee and ensure security during the production of examination materials; supervise the automatic exam reschedule process several hundred requests for exam rescheduling; supervise for the reconciliation of completed examinations and the preparation of completed exam packets for submission to faculty. Specific attention paid to ELLM ODS populations before and during exams. Reporting and Data Reconciliation Responsible for running standard and specialized reports from the Law School and University databases, reconciling information, and identifying problem areas that require resolution in consultation with other Law School and University departments. Work with the information technology programmers on enhancing systems and applications to support accuracy and completion of student records. Identify opportunities to streamline and improve processes, providing input for automating processes and actively implement changes, as needed. Support Mission of the Office Minimum Qualifications B. A. required; graduate degree or significant related experience strongly preferred. Five to seven years of management and supervisory experience, preferably in a related environment. Attention to detail, excellent written and oral communication skills, and the ability to work effectively and creatively with graduate students and faculty as well as with administrators in other areas of the University is required. Ability to work effectively in a high volume/high pressure environment, managing multiple responsibilities simultaneously with short deadlines is essential. Good management and computer skills are required. Some evening and weekend work will be necessary. Must be able to work with diverse constituencies and support an inclusive work environment. Equal Opportunity Employer / Disability / Veteran Columbia University is committed to the hiring of qualified local residents.

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