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MetLife Compliance Consultant - GRC System Administrator in New York, New York

Job Location: United States : New York : New York

Alternate Job Location: United States : Florida : Tampa || United States : North Carolina : Cary

Work Arrangement: Virtual

Role Value Proposition:

Compliance Risk Management (“CRM”) delivers a compliance risk framework that enables the businesses and functions to comply with applicable internal and external rules and regulations and maintain risk levels within MetLife’s risk appetite. CRM provides constructive challenge to the businesses and functions, partnering closely with them to implement strong processes and effective controls, as well as to foster and embed a culture of compliance. CRM is part of Global Risk Management (“GRM”) and maintains a matrixed reporting line to Legal Affairs.

Reporting to the Assistant Vice President, Head of Compliance Metrics, Reporting, & Emerging Risks, this role will provide oversite and administration for the enterprise governance, risk, and compliance (“GRC”) system, IBM OpenPages, used to support the compliance risk management framework.

The enterprise GRC system is the repository of several workflows and processes, including risks, controls, issue management, testing and monitoring, and regulatory change management. As an administrator of this system, the Compliance Consultant responsibilities will include on-boarding new users, managing data inflows, overseeing and training global support resources, and addressing and resolving technical issues.

Key Responsibilities:

  • Day to day management and maintenance of the enterprise GRC system, including creating objects in the system, and accurately managing associated global data inflows

  • Identify, troubleshoot, and escalate potential data, system, or process issues, and provide feedback and support to system users

  • Work across multiple divisions and regions to assist with the implementation of a best practices framework for better issue and action plan management

  • Provide guidance and expertise in the development of new GRC system functionality

  • Develop and deliver periodic trainings for new and existing system users

  • Advise on data and analytics initiatives and create reporting based on GRC system data

Essential Business Experience and Technical Skills:


  • Bachelor’s degree or relevant experience

  • 5+ years of relevant experience in compliance, risk management or audit

  • Strong organizational skills and a data-driven mindset

  • Ability to manage multiple assignments simultaneously with competing deadlines

  • Intellectually curious, highly motivated, adaptable to change, and detail oriented

  • Demonstrated analytical, critical thinking and problem-solving

  • Strong oral and written communication skills

  • Presentation and training creation and delivery experience

  • Ability to build relationships across levels and regions, and adapt communication styles accordingly


  • IBM OpenPages knowledge and experience

  • Proficiency with Alteryx or other ETL applications

  • Experience managing large data sets and complex processes

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.




MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine’s 2021 list of the “World’s Most Admired Companies.”

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

The wage range for applicants for this position who live in CO, CT, or RI is $90,000-$110,000. For any applicants in WA, NY, or NJ the wage range is $105,000-$126,000. This role is also eligible for annual short-term incentive compensation. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.