Our Ability Jobs

Job Information

U.S. Bank Acquisition and Strategy Onboarding Manager - Credit Cards (Payments) in New York, New York

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

This role oversees ideation, development and execution (project management at times) of RPS Credit Card experiences. Experiences flow through apply, onboarding and engagement journeys with an emphasis on Business Credit Card.

In addition, recommends revisions and enhancements across all three RPS Business units. Is responsible for driving innovative solutions and capabilities across the credit card acquisition lifecycle to drive growth, and engagement. Responsibilities include clear articulation of market trends, data driven decision making, solutioning across multiple platforms, partners, and products, and driving innovative new experiences that will improve our market position, customer satisfaction and engagement.

Responsibilities span our Retail Payment Solutions lines of business and include both debit and credit card within U.S. Bank Brand, Elan agent FI business and our co-brand/partner businesses. In addition, this position will be the primary point of contact for critical strategic initiatives relating to credit card acquisition, will provide leadership for critical cross business initiatives and partner with Retail Payment Solutions (RPS)Operations teams to deliver innovative, customer-focused, and compelling improvements.

Specifically, this leader will:

  • Drive the delivery of a new innovative card acquisition platform

  • Demonstrate the ability to develop and lead a multi-faceted growth strategy effectively and efficiently, with the right balance of customer-focus, innovation, and profitability

  • Serve as a ‘thought leader’ around consumer insights and competitive trends associated with acquisition and onboarding

  • Have a keen understanding of underlying business drivers, with the ability to drive strategy in partnership with lines of business and operations

  • Help drive RPS’ digital experience investments, priorities, and results

We are looking for a seasoned leader with increasing card management, product management, product development responsibility and acquisition & onboarding experience. A strong customer focus with demonstrated creative thinking and innovation in the financial services space is necessary for success. Credit card partnership experience (in the retail co-brand space) is highly valued. Highly polished written and oral presentation skills, strong facilitation skills and the ability to work in a matrixed organization are required.

Required Skills/Experience

  • Bachelor's degree or equivalent

  • Typically, five to seven years of relevant experience, advanced product management experience or similar experience

  • Strong project management experience

Preferred Skills:

  • Highly preferred credit card experience with the emphasis on digital experience and onboarding journey

  • Product management skills

  • Ability to present in front of all levels of leadership and stakeholders

Location:

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $129,455.00 - $152,300.00 - $167,530.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

DirectEmployers