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HERC Web Product Manager in New Haven, Connecticut

  1. Leads and serves as project manager for projects developing websites, conceptualizing new initiatives, planning and implementing website structure, user interface, technical documentation, and graphic elements. 2. Directs the work of designers, technologists and trainers to develop websites. Oversees distributed content and subject matter experts and creates a cohesive team environment. 3. Manages network of content contributors across multiple departments to ensure accuracy, consistency, and elimination of duplicative content. 4. Provides quality management to assure accuracy and consistency. 5. Monitors website search engine entries,Google analytics, create reports for leadership and reorganize content appropriately. 6. Monitors and manages requests for website changes and associated social media. 7. Represents ITS on committees and project teams. 8. Defines and writes procedures, facilitates and supports business process change related to managing and maintaining website content. 9. Ensures content is technically accurate and written in an approachable style. 10. May perform other duties as assigned.

Preferred Education: Prior publishing experience a plus but not required. Experience working with scrum/agile methodologies a plus.

Preferred Education, Experience and Skills: Prior publishing experience a plus but not required. Experience working with scrum/agile methodologies a plus.

Required Skill/ability 5:

Knowledge of Drupal, HTML/CSS and/or WordPress and/or similar content management systems.

Posting Position Title: Website Manager

Required Skill/ability 3: Demonstrated ability managing large projects with multiple stakeholders from a variety of areas, communicating complex ideas to a variety of audiences.

Work Week: Standard (M-F equal number of hours per day)

University Job Title: Web Product Manager

Required Skill/ability 1:

Demonstrated ability as a product manager to use data to support decision making and to present key performance indicators. Ability to analyze, present, and make product recommendations based on data findings.

Required Skill/ability 4: Demonstrated ability working on consumer discovery sites.

Required Skill/ability 2: Strong domain knowledge in optimizing overall content, page layout, and navigational structure for SEO. Bachelor's Degree in a related field and a minimum of five years of related work experience or an equivalent combination of education and experience.