Our Ability Jobs

Employer Name: Yale University

1. Oversees and coordinates administrative, program, and office activities. Establishes, selects, implements, and coordinates office procedures and systems. Serves as principal source of information to students, staff, and faculty on policies, procedures, programs, and office activities. 2. Oversees, instructs, and coordinates activities of support staff. Oversees the preparation of materials for grants, contracts and budgets. Monitors expenditures and reconciles financial statements. 3. Provides editorial support for a journal/publication. Proofreads and edits material for grammatical and factual accuracy. Tracks copy through various editing and production stages. Communicates with authors, printers, and others concerned with published work. 4. Determines administrative, facility, and equipment needs for symposia, lectures, seminars, and conferences. Assembles and arranges for necessary items. Determines sources of data. Compiles, synthesizes and manipulates data. Summarizes findings and writes reports or portions of reports. 5. Greets visitors. Answers and screens telephone calls. Assesses nature of business. Responds to requests for information and provides assistance. Screens and responds to mail. 6. Formats, keyboard, proofread, and edits correspondence, reports, manuscripts, grants, and other material. Assembles attachments and corresponding material. Reviews outgoing material for completeness, dates, and signatures. Composes substantive correspondence and written material. 7. Coordinates travel arrangements. Schedules and coordinates meetings and appointments. Orders and maintains inventory of supplies. Takes minutes or dictation. Performs additional functions incidental to office activities. Required Skill/ability 1: Excellent customer service skills and enjoy working with the public (to include all age ranges, school groups and general visitors). Excellent attention to detail and be open to feedback. Required Skill/ability 2: Strong communication and motivational skills. Ability to work as a team player and exercise diplomacy. Required Skill/ability 3: Ability to adjust schedule to accommodate the needs of the Visitor Services department. Solid organizational and problem-solving skills. Ability to prioritize tasks and work under pressure. Required Skill/ability 4: Ability to be prompt and dependable. Ability to be available to work weekends and some evenings. Required Skill/ability 5: Working knowledge of computers, including Microsoft Office software and point of sale (POS) systems such as Clover. Ability to learn new software programs as needed. Preferred Education: Bachelor's degree, preferably in Art History or in a related field, and two years of demonstrated experience or an equivalent combination of education and demonstrated experience. Face-to-face customer service experience. Minimum of two years of customer service and retail experience. Work Week: Flexible or Non-Standard (for anything other than Standard) Posting Position Title: Senior Administrative Assistant University Job Title: Visitor Services Assistant Preferred Education, Experience and Skills: Bachelor's degree, preferably in Art History or in a related field, and two years of demonstrated experience or an equivalent combination of education and demonstrated experience. Face-to-face customer service experience. Minimum of two years of customer service and retail experience. Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education.