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HERC: Metro New York & Southern Connecticut Supervisor, Clinical Operations in New Haven, Connecticut

Employer Name: Yale University

  1. Supervises the day-to-day activities of support staff. 2. Assesses and resolves or escalates problems arising within unit. 3. Assists in the development of policies and procedures in support of unit. 4. Assists in planning for work unit needs. 5. Participates in unit budget planning. 6. Evaluates work requests to determine if they are appropriate to the unit or another area. 7. Ensures that work flow is organized and staffed for quality efficient completion. 8. Communicates deadlines and special circumstances to staff.9. Maintains equipment and supplies for unit. 10. Completes evaluations of direct report employees. 11. Interacts with University personnel to define work assignments and requirements and communicate progress of work.12. Interacts with external sources to coordinate work necessary to fulfill projects, keep abreast of new products and technologies, or arrange for subcontractors. 13. Supervises a staff of exempt and non-exempt employees.14. Performs other duties as assigned. Required Skill/ability 5: Demonstrated ability to work cooperatively with co-workers and supervisor in an environment of change. Posting Position Title: Supervisor 2 Required Skill/ability 3: Excellent interpersonal skills. The ability to establish and maintain effective relationships with faculty, staff, management, and other strategic partners to assure implementation and execution of clinical programs. Demonstrated ability to maintain professionalism and a positive attitude. Work Week: Standard (M-F equal number of hours per day) University Job Title: Supervisor, Clinical Operations Required Skill/ability 1: Excellent attention to detail and superb organizational skills needed to support a robust clinical practice and provide administrative support to faculty and advance practice providers. Required Skill/ability 4: Strong computer skills and a demonstrated ability with an electronic medical record, preferably Epic. Ability to strictly adhere to all HIPPA regulations while executing clinical operations procedures. Required Skill/ability 2: Ability to think both strategically and creatively, take initiative, and anticipate actions needed. Ability to regularly exercise discretion, use independent judgment, critical thinking skills, and be a team player. Bachelor's Degree in a related field and three years of experience or an equivalent combination of education and experience.

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