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HERC: Metro New York & Southern Connecticut Operations Assistant - Yale Housing in New Haven, Connecticut

Employer Name: Yale University

  1. Serves as source of information to students, staff, faculty, and clients on policies, procedures, and office activities. 2. Greets visitors. Answers and screens telephone calls. Assesses natures of business. Provides assistance or refers to appropriate individual. Schedules and coordinates meetings and appointments. 3. Receives and schedules client referrals. Resolves scheduling conflicts. Formats, keyboards, edits and proofreads correspondence, grants, manuscripts, reports, and other material. Assembles attachments and corresponding material. 4. Reviews outgoing material for completeness, attachments, dates, and signatures. Composes general correspondence and written material. 5. Gathers, compiles and records data. Creates reports and summarizes findings. Assembles and compiles material for grant, contract, and budget preparation. 6. Monitors expenditures and reconciles financial statements. Coordinates travel arrangements. Establishes and maintains filing systems. Sorts screens and distributes mail. Completes forms. 7. Orders and maintains inventory of supplies. Photocopies material. Oversees and instructs support staff. Performs additional functions incidental to office activities. 8. May perform other duties as assigned. Required Skill/ability 1: Demonstrated strong customer service skills. Demonstrated ability to triage incoming phone calls. Proficiency with Microsoft Office, including intermediate proficiency of Outlook, Word, PowerPoint and Excel. Required Skill/ability 2: Demonstrated strong verbal skills and written communication skills. Ability to organize and report data. Ability to prioritize work. Required Skill/ability 3: Ability to be a self-starter and to handle multiple tasks, demands and deadlines. Ability to be a team player. Demonstrated willingness to learn new skills and tasks as necessary. Required Skill/ability 4: Excellent organizational skills. Ability to respond to complex problems and initiate corrective action. Preferred Education: Experience with Housing Director, StarRez or other housing software preferred. Ability to learn new software/platforms as needed. Work Week: Standard (M-F equal number of hours per day) Posting Position Title: Administrative Assistant University Job Title: Operations Assistant - Yale Housing Preferred Education, Experience and Skills: Experience with Housing Director, StarRez or other housing software preferred. Ability to learn new software/platforms as needed. Four years of related work experience, two of them in the same job family at the next lower level, and a high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education.
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