Job Information
HERC: Metro New York & Southern Connecticut Library Service Assistant 4 in New Haven, Connecticut
Employer Name: Yale University
- Serves as a primary source of information on established procedures and policies for staff and patrons. 2. May perform a range of public and technical services functions. 3. Oversees, instructs, revises, the work or coordinates work activities of staff. 4. Provides research assistance to patrons and staff in writing and at reference desk. 5. Interviews patron to determine scope and depth of request. Identifies and resolves problems. 6. Searches for bibliographic data with incomplete information or source material in catalogs, reference sources, files, and databases. 7. Acquires library material that has been recommended by patrons or librarians. 8. Oversees a unit budget. Monitors expenditures, reconciles statements and maintains records. Organizes special projects. 9. Performs functions incidental to library activities. Required Skill/ability 1: Demonstrated ability to interact and communicate, orally and in writing, tactfully and effectively with a wide variety of patrons and staff, and use correct grammar, spelling, and punctuation in written communications such as correspondence, reports, and documentation. Ability to train others on the use of library tools. Required Skill/ability 2: Demonstrated ability to work both independently and collaboratively on complex tasks with little supervision. Required Skill/ability 3: Knowledge of current Windows operating systems, and knowledge of and ability to use standard office productivity packages (e.g., Microsoft Office) and mail/calendar packages (e.g., Outlook). Required Skill/ability 4: References must indicate reliable attendance and punctuality, accuracy and attention to detail despite interruptions, ability to organize and prioritize your own work, ability to work with a diverse population, to work independently, and to function effectively as part of a team. Required Skill/ability 5: Demonstrated ability to train and monitor the work of others. Work Week: Standard (M-F equal number of hours per day) Posting Position Title: Library Services Assistant 4 University Job Title: Library Service Assistant 4 Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education.