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HERC: Metro New York & Southern Connecticut Head of Collections Control in New Haven, Connecticut

Employer Name: Yale University

  1. Manages a team responsible for the day-to-day activities of the unit. Monitors progress of assignments and projects of varying complexity to enure milestones are met and communicated to all relevant stakeholders.2. Assesses and resolves or escalates problems arising within unit or impacting workflow.3. Recommends new and updated policies and procedures based on requirements, efficiencies and/or trends in support of unit.4. Assists in long-range planning for work unit needs.5. Participates in unit budget planning.6. Evaluates work requests to determine if they are appropriate to the unit or another area.7. Ensures that work flow is organized and staffed for quality efficient completion.8. Communicates deadlines and special circumstances to staff.9. Researches and adopts new technology products and services to increase efficiencies. Evaluates and implements these solutions as appropriate.10. Maintains equipment and supplies for unit.11. Completes evaluations of direct report employees.12. Collaborates with University personnel to define work assignments and requirements, communicate progress of work, and plan and coordinate projects.13. Interacts with external sources to coordinate work necessary to fulfill projects, keep abreast of new products and technologies, or arrange for subcontractors. 14. Supervises a staff of exempt and non-exempt employees.15. Performs other duties as assigned. Required Skill/ability 1: Ability to identify problems, think creatively, and carry out solutions independently and as part of a group or team, particularly when several priorities arise at the same time. Ability to understand, evaluate, and implement new or evolved processes and tools that facilitate operational workflows. Required Skill/ability 2: Excellent written and oral communication skills, including the ability to explain complex concepts and systems to staff with differing levels of expertise. Required Skill/ability 3: Strong organizational skills to handle multiple priorities and maintain progress; evidence of being able to bring complex projects through to completion. Required Skill/ability 4: Demonstrated ability for supervising others. Aptitude for managing high-performing staff and the ability to lead within a complex and dynamic organization. Required Skill/ability 5: Demonstrated ability to work well with diverse groups of people; to productively handle relationships and conflict. Preferred Education: Working knowledge or experience with collection management in an academic/research library, related to special collections. Working knowledge or experience with logistics supply chain management. Experience with art handling or specialty moving services. Experience working with the Aeon staff interface. Familiarity with ArchivesSpace, ILS, or other similar collections management systems. Work Week: Standard (M-F equal number of hours per day) Posting Position Title: Supervisor 4 University Job Title: Head of Collections Control Preferred Education, Experience and Skills: Working knowledge or experience with collection management in an academic/research library, related to special collections. Working knowledge or experience with logistics supply chain management. Experience with art handling or specialty moving services. Experience working with the Aeon staff interface. Familiarity with ArchivesSpace, ILS, or other similar collections management systems. Minimum requirement of Bachelor's Degree in related field and five years of related experience or an equivalent combination of education and experience.
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