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HERC: Metro New York & Southern Connecticut Executive Assistant, Chair's Office in New Haven, Connecticut

Employer Name: Yale University

  1. Leads a unit or function, including overseeing and coordinating projects or work processes, and distributes the work of a minimum of two full time employees. 2. Directs the daily operations of the office. Manages calendars and calls, assesses nature of issues and escalates as appropriate. Serves as principal source of information on policies, procedures, programs, and office activities. Oversees, monitors and controls office budget and spending. 3. Participates in special projects on a variety of topics. Identifies project needs. Researches, gathers and analyzes data and materials. Collects project updates in a timely manner; prepares and maintains documentation, tracking, reports and presentations; follows up as appropriate. 4. Performs on-going review of department processes and systems. Develops, implements, and oversees office procedures designed to streamline operations, eliminates duplication and improves efficiency throughout the department. 5. Monitors and prioritizes communications for action and review; provides background necessary for action/decision-making; flags time sensitive material; initiates follow up. 6. Composes and/or coordinates substantive communications, reviews outgoing material for accuracy and completeness. Develops and/or produces materials for presentations. 7. Prioritizes, assigns and monitors work, sets standards and expectations among the department administrative support staff. Ensures appropriate levels of coverage so department priorities can be met. Evaluates and clarifies roles and responsibilities. Establishes and cultivates productive relationships between teams. 8. Attends meetings and drafts minutes. Performs other duties and responsibilities as necessary to support the mission of the office. 9. Greets visitors, answers and screens telephone calls and assesses nature of business. Responds to requests for information and provides assistance. Screens and responds to mail. 10. May perform other duties as assigned. Required Skill/ability 1: Proven proficiency in a high-level executive support role. Demonstrated experience in calendar management, booking travel, and processing expenses. Required Skill/ability 2: Highly developed oral and written communication. Proven ability to synthesize complex ideas and translate into language that is accessible for all audiences. Ability to craft messages from the Chair. Candidates who provide a cover letter will be given priority consideration. Required Skill/ability 3: Superior interpersonal skills. Proven ability to represent the Department well while working collegially with peers and colleagues within and outside the University. Ability to deal with complex issues, crises, and sensitive situations with discretion and proven problem-solving skills. Required Skill/ability 4: Possess sound independent judgment, intuition, and common sense with excellent attention to detail and the ability to prioritize and handle a complex portfolio of work in an intensive multi-tasking environment. Required Skill/ability 5: Excellent computer skills including intermediate to advanced level with MS Word, Excel, PowerPoint. Ability to assist with the design of promotional and informational materials. Preferred Education: Bachelor's Degree and experience in senior level academic administration. Experience with MS Teams: video, chat, sharing and modifying documents,. Experience with Workday. Prior experience with Faculty Recruitment. Prior event planning experience. Work Week: Standard (M-F equal number of hours per day) Posting Position Title: Senior Administrative Assistant 2 University Job Title: Executive Assistant, Chair's Office Preferred Education, Experience and Skills: Bachelor's Degree and experience in senior level academic administration. Experience with MS Teams: video, chat, sharing and modifying documents,. Experience with Workday. Prior experience with Faculty Recruitment. Prior event planning experience. Eight years of related work experience, six of them in the same job family at the next lower level and a high school level education; or six years of related work experience and an Associate's Degree; or two years of related work experience and a Bachelor's Degree; or an equivalent combination of education and experience.
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