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HERC: Metro New York & Southern Connecticut Early Onset Cancer Specialist in New Haven, Connecticut

Employer Name: Yale University

  1. In support of the overall mission, plans, directs, and oversees programmatic activities. Assumes primary accountability for disseminating and publishing all program information to create public awareness and support of the program. 2. Works closely with leadership, internal and external colleagues, and community residents to further develop and implement strategic plans. 3. Oversees the development of detailed plans and successful implementation of projects in concert with stakeholders. 4. Works closely with business analysts, technical professionals, end users, and project stakeholders during the requirements, solutions design, and implementation phases to develop detailed project plans for implementation. 5. Oversees and trains all student employees and summer program staff. 6. Develops the administrative infrastructure of the program that supports the strategic direction of the program from leadership. Oversees human resource and administrative functions of the program. 8. Investigates, identifies, implements, and oversees the maintenance of systems to gather, track and report information to support the initiatives of the program. Tracks all program activities and regularly informs leadership of progress on each initiative. Recommends structural or programmatic adjustments, changes or additions based on full knowledge of missions, goals and objectives. 9. Works on risk assessment, communication planning, and program entry criteria. 10. Create detailed project plans, including timelines, budgets, and resource allocation, to ensure the successful completion of the project. 11. Manages client expectations and provides issue/risk identification and escalation pathways. 12. Analyzes user needs and proposes new training programs or systems.13. Designs, develops, and executes communication systems to ensure effective exchange of information between project stakeholders, senior management, and staff. Required Skill/ability 1: Ability to identify patients' preferred methods of communication and learning, and to translate technical, medical, and health system information to improve patient understanding and self-efficacy. Strong ability to assess complex barriers, using empathetic skills to identify and address unique patient needs within family & cultural structures. Required Skill/ability 2: Ability to effectively engage with a broad range of multidisciplinary stakeholders across the care network and to liaison with various research teams. Proven ability to provide clear communication and critical information to internal team and external stakeholders and elicit feedback. Required Skill/ability 3: Ability to consistently manage a patient caseload by developing and implementing strong organizational and time management skills that are flexible to rapidly changing priorities. Proven ability to schedule and coordinate program activities, develop action items, and use other strategies to keep work moving according to timeline. Required Skill/ability 4: Ability to independently assess and initiate action in real time using sound judgment and patient-centered advocacy at both program and patient levels. Ability to consistently develop and utilize a resource portfolio, program-related documents, and other innovative solutions to reduce patient barriers. Required Skill/ability 5: Strong analytical skills. Proven ability to independently evaluate and assess patients' suitability for inclusion into program, determine patient eligibility, coordinate enrollment, and follows through with patient engagement. Demonstrated ability to develop, submit, and present reports based on patient and program level data to program leadership. Preferred Education: Master's in public health or social work/psychology preferred. Demonstrated experience in an oncology healthcare setting. Demonstrated experience working with the EPIC Electronic Medical Record, health education, and patient & provider communication are highly desirable. Bilingual Spanish (or multilingual). CHES or Patient Navigation certification. Work Week: Standard (M-F equal number of hours per day) Posting Position Title: Program Administrator 2 University Job Title: Early Onset Cancer Specialist Preferred Education, Experience and Skills: Master's in public health or social work/psychology preferred. Demonstrated experience in an oncology healthcare setting. Demonstrated experience working with the EPIC Electronic Medical Record, health education, and patient & provider communication are highly desirable. Bilingual Spanish (or multilingual). CHES or Patient Navigation certification. Bachelor's Degree in a related field and four years of related demonstrated experience or an equivalent combination of education and demonstrated experience.
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