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HERC Communications, Officer in New Haven, Connecticut

  1. Manages relationships with external media sources. Pursues media coverage creatively and aggressively. Responds to inquiries from national and international news media, student media, the University community and the general public. 2. Enhances the overall quality of media relations for key stakeholders by preparing them for media interviews. Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals. 3. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content. 4. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation. 5. Supports short- and long-term communication planning with insights into audiences, channels and culture; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols. 6. Supports effective response strategies, often in crisis situations requiring 24/7 attention and intense media/public scrutiny, and articulates the University's position via personal interviews or written responses. 7. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers. 8. Manages communication plans for all stakeholders by understanding the significance of campus initiatives and/or academic work; creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness. 9. Develops and maintains regular contact with media representatives in multiple disciplines. 10. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management. 11. May perform other duties as assigned.

Required Skill/ability 5: Strong financial background, including development of report formats, preparation and review of financial reports, and the ability to work within highly regulated financial environments to maintain financial compliance and financial oversight.

Posting Position Title: Communications, Officer

Required Skill/ability 3: Media production management skills, i.e. capacity to organize and oversee multi-phase and multi-person production processes for web, video, audio, and print materials. Ability to contribute to creative content development, including strong writing and editing skills, well-developed visual design sensibilities, and (preferably) video and/or audio editing capabilities.

Work Week: Standard (M-F equal number of hours per day)

University Job Title: Communications, Officer

Required Skill/ability 1: High aptitude in strategic planning, project design, and project management. Ability to set vision, build team-wide buy-in for it, identify concrete action steps in pursued of it, and oversee the execution of those action steps.

Required Skill/ability 4: Aptitude in current social and email marketing, facility with content marketing and CRM management, some web-editing skills.

Required Skill/ability 2: Ability to communicate complex ideas for broad audiences, understand the requirements of contextual messaging, and assist scholars in developing more effective multi-audience communication skills. Bachelor's degree in English, Journalism, Communications or related field and five years of experience in public relations, journalism, television, corporate communications or agency work or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video.

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