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HERC: Metro New York & Southern Connecticut Administrative Assistant in New Haven, Connecticut

Employer Name: Yale University

  1. Serves as source of information to students, staff, faculty, and clients on policies, procedures, and office activities. 2. Greets visitors. Answers and screens telephone calls. Assesses natures of business. Provides assistance or refers to appropriate individual. Schedules and coordinates meetings and appointments. 3. Receives and schedules client referrals. Resolves scheduling conflicts. Formats, keyboards, edits and proofreads correspondence, grants, manuscripts, reports, and other material. Assembles attachments and corresponding material. 4. Reviews outgoing material for completeness, attachments, dates, and signatures. Composes general correspondence and written material. 5. Gathers, compiles and records data. Creates reports and summarizes findings. Assembles and compiles material for grant, contract, and budget preparation. 6. Monitors expenditures and reconciles financial statements. Coordinates travel arrangements. Establishes and maintains filing systems. Sorts screens and distributes mail. Completes forms. 7. Orders and maintains inventory of supplies. Photocopies material. Oversees and instructs support staff. Performs additional functions incidental to office activities. 8. May perform other duties as assigned. Required Skill/ability 1: Ability to communicate effectively and diplomatically in written and verbal forms with faculty, staff, and students within YPPS as well as outside of YPPS. Ability to work collaboratively with other staff in the unit, as well as other departments. Required Skill/ability 2: Proven ability to use a broad range of advanced features of word processing, data management, communication and presentation programs on a PC including Word, Excel, Outlook, and PowerPoint. Proven experience using administrative functions in Workday. Experience using communication tools such as web CMS (Drupal) and Yale Message (Salesforce). Required Skill/ability 3: Proven proficiency in an administrative support role. Ability to arrange and coordinate schedules, appointments, and projects, and exercise discretion with sound judgment in fielding inquiries and handling requests. Ability to provide excellent customer service. Required Skill/ability 4: Self-directed, ability to take initiative, problem solve and follow through on assignments with minimal supervision. Excellent interpersonal skills as well as a demonstrated ability to work well with a wide range of people. Strong customer service skills. Ability to work in a fast-paced, deadline driven environment and manage multiple priorities. Required Skill/ability 5: References must indicate exceptional attention to detail, accuracy and confidentiality. Documented track record of excellent reliability and attendance. Preferred Education: Prior administrative assistant experience. Prior experience working in a creative communications environment is a plus. Knowledge of printing technology and file types a plus. Work Week: Standard (M-F equal number of hours per day) Posting Position Title: Administrative Assistant University Job Title: Administrative Assistant Preferred Education, Experience and Skills: Prior administrative assistant experience. Prior experience working in a creative communications environment is a plus. Knowledge of printing technology and file types a plus. Four years of related work experience, two of them in the same job family at the next lower level, and a high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education.
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