Our Ability Jobs

Job Information

HERC: Metro New York & Southern Connecticut Academic Support Assistant in New Haven, Connecticut

Employer Name: Yale University

  1. Serves as a principal source of information on administrative, academic, and procedural matters to students, prospective students, faculty, and staff. 2. Processes applications for admissions. Ensures compliance with administrative policies and procedures. 3. Assists students with the completion of forms. Reviews and verifies forms for completeness and accuracy. 4. Establishes and maintains student files, ensuring all personal, financial, and academic records are kept current and accurate. 5. Monitors student records to ensure compliance to academic regulations and program requirements for graduation. Maintains logs and records. Compiles statistical data and information. Summarizes data in reports or analyses. 6. Updates, edits, and writes program publications. Coordinates production and distribution of publications. 7. Coordinates teaching schedules for academic classes. Schedules classroom assignments. Coordinates Senior Essay and Dissertation activities. 8. Monitors financial records and activity. 9. Oversees and instructs support staff. 10. Performs clerical functions incidental to office activities. Required Skill/ability 1: Excellent and proven organizational skills. Outstanding interpersonal and customer service skills. Excellent written and verbal communication skills and attention to detail. Ability to handle sensitive information confidentially. Proven ability to function independently and as part of an integrated team in a fast-paced environment. Required Skill/ability 2: Proven ability to manipulate large volumes of data and understand relational databases. Well-developed knowledge of Windows and Microsoft products. Advanced proficiency in Excel and Word. Proven ability to extract large amounts of data and to analyze and export into various software programs for operational use. Required Skill/ability 3: Ability to multi-task effectively with demanding time constraints. Work well under pressure addressing multiple projects, often with conflicting demands and deadlines, with a high degree of accuracy. Excellent follow-up skills. Provide succinct and concise descriptions of tasks to supervisors and peers. Required Skill/ability 4: Ability to interact effectively with multiple levels of organization. Ability to work independently and follow a project through to completion. Proven ability to interact with a diverse client base and plan and schedule seminars and meetings. Works closely with DUS and Academic Support Assistant. Provides coverage and assistance to other areas based on operational needs. Required Skill/ability 5: Demonstrated administrative support skills. Ability to meet deadlines and manage multiple and diverse priorities with frequent interruptions. Demonstrated ability to solve problems, take initiative, and anticipate actions as needed even in the face of conflicting demands. Demonstrated track record of excellent attendance, reliability, and punctually. Preferred Education: Working knowledge of Microsoft Access, Drupal and University systems: GSPS, Banner, Courseleaf, and TFS; working knowledge of University's organization and academic, administrative, financial policies, and guidelines. Previous experience providing support in an academic unit handling admissions and Faculty Appointments desired. Work Week: Standard (M-F equal number of hours per day) Posting Position Title: Registrar University Job Title: Academic Support Assistant Preferred Education, Experience and Skills: Working knowledge of Microsoft Access, Drupal and University systems: GSPS, Banner, Courseleaf, and TFS; working knowledge of University's organization and academic, administrative, financial policies, and guidelines. Previous experience providing support in an academic unit handling admissions and Faculty Appointments desired. Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree, or an equivalent combination of education and related experience.
DirectEmployers