Our Ability Jobs

Working Title: Special Services Specialist

Job Class: Central Services Administrative Specialist, Senior

Agency: Human Services Dept

• Job ID : 82182

• Location : Moose Lake

• Telework Eligible : No

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/27/2024

• Closing Date : 12/03/2024

• Hiring Agency/Seniority Unit : Department of Human Services / DHS Moose Lake AFSCME

• Division/Unit : Direct Care & Treatment / MSOP Residential Svcs / MSOP ML Mailroom

• Work Shift/Work Hours : Day Shift 7:00 a.m. - 3:00 p.m.

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $21.90 - $29.65 / hourly; $45,727 - $61,909 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 206 - Clerical/AFSCME

• Work Area : MSOP ML Mailroom

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Minnesota Sex Offender Program (MSOP) is a residential, sex offense specific treatment program in a modified therapeutic community and secure setting that provides services to over 700 individuals who have been civilly committed for sexual offending. MSOP is a national leader in the industry and is committed to providing services on the leading edge of the comprehensive evaluation, treatment, and management of clients.

The Minnesota Sex Offender Program (MSOP) is seeking an individual to join our team for an exciting and rewarding opportunity as a Special Services Specialist for our Moose Lake, MN location.

The Special Services Specialist sorts and distributes mail to clients in the MSOP Moose Lake facility. This position serves as a facility resource expert regarding client mail delivery and mail processes. This position is responsible for assisting in the areas of canteen, linen, warehouse, mailroom, and property as business needs require.

Primary Responsibilities Include:

• Operating the mailroom to ensure a smooth flow of mail for clients and staff

• Training, providing work direction, and technical assistance to other MSOP and Special Services employees

• Being a productive team player in the areas of client property, mailroom, mail distribution, canteen, linen, supply warehouse, and guest service of the MSOP Special Services department of Moose Lake

Minimum Qualifications

• Communication skills sufficient to explain policies in a clear, concise and professional manner.

• Customer service skills sufficient to communicate with clients, coworkers and vendors when handling difficult or complex problems and resolving complaints

• English language skills to understand and carry out oral and written directions which involve policy and procedural interpretations, and the knowledge of proper business English, spelling and grammar skills

• Data entry performance skills sufficient to create database records, update entries or create and update spreadsheets

• Leadwork skills sufficient to train individuals, demonstrate job duties, evaluate performance and establish priorities

• Spreadsheet skills sufficient to develop and modify spreadsheets

• Typing/Keyboarding skills sufficient to effectively and accurately complete a variety of reports, letters and data

• Word processing skills sufficient to develop and modify a variety of correspondence, records and reports including tasks such as performing mail merges, developing forms and creating charts

• Physical demands including lifting 45lbs and full physical range of motion to stock shelves, lift and carry property, file orders or deliver packages by lifting, twisting, stooping, crouching, kneeling, bending, pushing and pulling

Preferred Qualifications

• Experience working in a secure environment.

• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

EDUCATION VERIFICATION - Applicants will be required to provide a copy of their high school diploma at time of interview OR copies of their college transcript or college degree/diploma at time of interview. Copies of the college degree/diploma are acceptable ONLY if it clearly identifies the field in which it was earned

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.