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Lowe's Store Operations Sr Analyst- Remote in Mooresville, North Carolina

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits .

Lowe’s is able to offer remote employment of this position in the following states: AL, AR, AZ, CA(salaried roles only), CT, CO, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, MA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY.

Job Summary :

The primary purpose of this role is to assess, support/design, implement, and roll out Omni Fulfillment initiatives that support store and supply chain teams with driving business results and making data driven decisions. This role will accomplish this through the development and implementation of projects, best practices, and process improvements. This role will make critical data driven recommendations and solutions by developing, assessing, and analyzing data. This role supports the day to day store operations, including sales, service, technology, omni-channel, and store communications.

Key Responsibilities :

• Collaborates cross-functionally to effectively deliver projects, best practices, and process improvement initiatives.

• Coordinates and manages timely execution of projects across stores, from development to implementation.

• Provides Store Operations Manager and Consultants qualitative and quantitative analytics prior to development and after implementation identifying ROI, current/future state, and cost savings.

• Builds and interprets data, reporting and develops actionable performance recommendations that are distributed to the key stakeholders.

• Provides real-time information and guidance to stores requiring assistance with day-to-day procedural questions.

• Assists Store Operations Manager and Consultants with development of process improvement solutions based on field feedback.

• Leverages customer experience data and customer facing technology to improve productivity and efficiency.

• Executes the process of documenting policies, procedures, and processes for new initiatives.

Minimum Qualifications :

• Bachelor’s degree in Business, Management, Operations, or related field

• 2+ years related industry experience (installation, repair or US home improvement)

• 2 years’ experience in data analytics, performance reporting

• Advanced skill level in DART/MicroStrategy, Excel, & Access, such as pivot tables, power pivot, Vlookup and dynamic charts

• Demonstrated ability to convert Financial or Operational data into actionable business steps (Business Cases) to improve performance in key Service metrics

Preferred Qualifications :

• 2+ years demonstrated project management experience, such as Gantt Chart design and development

• 1+ years advanced skill level in Microsoft SharePoint, such as ability to create list and custom workflows

• 1+ years’ experience with Service Provider Capacity Management

About Lowe’s:

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe’s and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

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EEO Statement

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Pay Range for Colorado and New York : $66,400.00 - $110,700.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits .

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