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Lowe's Sr. Analyst, JDA Systems Support and Training in Mooresville, North Carolina

What You Will Do

The Sr Analyst of SC JDA Systems Support and Training is responsible for the driving consistent use of JDA tools and systems within the SC organization through the development and implementation of necessary training documents and workshops. They will be required to be an expert in understanding not only how the modules, tools and systems work, but how they integrate across the SC organizations. They will need to be forward thinking about what new capabilities should and can be leveraged and how those could work into the current process to improve efficiency. They will be the driver of system upgrades and support, Training, leading Root Cause investigations, and process improvements. They will partner directly with the SVP, VPs, Directors and Managers on needs of the business and partner with the Data Analytics Manager, Business Solution Consultants, and Lowe's Process Improvement organization in development/improvements of new processes, tools and trainings as well as ad hoc business process needs.

Responsibility Statements

• Training: Ensures JDA/BY (Blue Yonder) Systems Support and Training team is collaborating with Demand planning, Supply Chain Planning, and Replenishment to execute skills training at various levels (Beginners, Intermediate, Advanced, New User, Refresher, Executive, Root Cause, to name a few). The team will provide creative ways of deliver training using ELearnings, PPTs, partnering with Lowe’s internal teams or external vendors to find different ways for training. Depending on the business needs and optimal impact, the team will create training sessions/calendars.

•Support: The JDA Systems Support and Training team will support all JDA/BY upgrades, new modules implementations, and lead the root cause investigations. If necessary, leading war rooms for critical issues and working with other Lowes internal departments for full and complete resolution. This team will manage these processes from end-to-end making sure that learnings become a part of the ongoing training and development. The team will partner with SOP/Controls and Governance teams and provide extensive training for governance.

• Establishes regular cadence of skills’ training curriculum and process review. Assigns and directs resources based on senior leadership strategy in Supply Chain

• Direct accountability for supporting divisional requests and training schedules; prioritizes workload to ensure deadlines are met and essential functions are completed

• Provides appropriate systems upgrades, tools, and development support to successfully achieve flow efficiency goals; facilitates training as needed to support the business area.

• Intermediate knowledge of JDA Demand, Demand 360, I/O, Fulfilment knowledge, and JDA Dynamic Allocation

What you Need to Succeed

Minimum Qualifications

• Bachelor’s Degree – Business Administration, Computer Science, Math, Supply Chain Management, Engineering, or related field

• 5 plus years of relevant experience

• Intermediate knowledge and understanding of Lowe’s Replenishment System JDA

•Advanced understanding of Supply Chain concepts

•Ability to work multiple projects and work streams with conflicting objectives

•Excellent problem solving and analytical skills

•Excellent verbal and written communication skills

Preferred Qualifications

•Master’s Degree – Business or Logistics

•3 plus years of experience in JDA, Oracle, or SAP Supply Chain System Management

Pay Range: $70,400.00 - $117,400.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page (https://talent.lowes.com/us/en/benefits) .

Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines.

Pay Range: $70,400.00 - $117,400.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

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