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Lowe's Pro Communications Consultant in Mooresville, North Carolina

Your Impact

The purpose of this role is to ensure customer-facing employees have the relevant, timely and accurate information they need to deliver the best possible Lowe's customer experience. This role serves as a communications subject matter expert, strategist and project manager for internal business partners and for cross-functional corporate projects and initiatives. This includes ongoing consulting, as well as developing, managing and executing complex strategic communication plans and tactics for multiple communications projects- including strategic company offers – simultaneously; and ensuring alignment of communications across business areas and initiatives, and to Lowe's strategy.

What You Will Do

  • Serves as a communications project manager and lead for Lowe's major programs and initiatives, ensuring communications to target audiences effectively provide needed information and reflect the Lowe's brand

  • Consults with assigned business partners (including all s of leadership), serving as a communications subject matter expert, and providing data and feedback-driven strategic/tactical insights to maximize communication effectiveness

  • Designs and creates complex, comprehensive short- and long-term communication plans which link business strategy objectives to operational execution

  • Creates, edits, and approves communications content (including executive communications) to ensure messaging is clear, concise, consistent, accurate and audience-appropriate

  • Understands and uses all communications channels, including intranets, internal email and task management systems, weekly internal online Sales & Operations planner, internal television broadcasts and videos, internal social platform, and special events

  • Initiates and leads efforts to continuously improve communications messaging, processes and channels to meet audiences’ evolving needs

  • Participates in management activities and regularly meets with business partner leaders and senior leadership to inform, advise on decisions, deliver recommendations, update/share results, and/or obtain approvals for communications activities and initiatives

  • Proactively develops expertise/skill in writing; communications planning/strategy and project management; communications consulting; and use of all communications channels

  • Mentors and influences team members through informal leadership

  • Successfully executes all assigned projects within specified budgets, timelines, and allocated resources

  • Individual Contributor

Required Qualifications

  • Bachelor's Degree Communications, English, Journalism, or related field and 5-7 Years Experience in a Communications role or industry

Preferred Qualifications

  • Master's Degree Communications, English, Journalism, or related field 5-7 Years Experience in communications role or industry, specifically experience in a corporate role within a large organization, preferably retail

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com .

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.