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Lowe's Lowes Care Nurse in Mooresville, North Carolina

Job Summary

The Lowe's Care Nurse position is a telephonic medical case management position with emphasis on early intervention, with an advocate approach that emphasis return to work, coordination of quality medical care on claims involving disability and medical treatment. Assessment and intervention, including psychosocial factors, for catastrophic and complex cases on workers’ compensation injuries. Responsible for ensuring that employees receive appropriate treatment and/or assist claim examiners in managing medical treatment to an appropriate resolution.

Key Responsibilities

  • Manage an assigned caseload of medical workers’ compensation case

  • Empower the employee with the tools to make informed decisions on their treatment options and set recovery expectations

  • This position will be responsible for evaluating factors requiring judgment and problem-solving; promote return to work

  • Work productively and in cooperation with internal and external personnel on a consistent basis

  • Educate claims examiners and human resource staff on medical issues

  • Teamwork for claims resolution

  • Ability to apply for professional licenses in assigned states as required

  • Pursues self-development and effective relationships with others by organizing resources and information; seeking performance feedback; adapting to and learning from change, difficulties, and feedback

  • Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; displays high of effort and commitment towards performing work and demonstrates responsible behavior

  • Individual Contributor

Required Qualifications

  • Bachelor's Degree in Nursing and 3 years of Experience as a Case Manager or Utilization Review Nurse in worker’s compensation

  • Associate's Degree

  • Experience in a clinical position

  • 1 year of Clinical experience

  • 3 Years of Experience required with Nurse Case Management Software, along with Microsoft Office Unrestricted RN license in home State

Preferred Qualifications

  • Demonstrated experience in crisis management, coaching, educating and negotiating

  • Strong communications skills along with the ability to work well cross- functionally within the company, medical providers and third party vendors

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com .

Pay Range for CA, CO, HI, NJ, NY, WA: $58,100.00 - $96,900.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page (https://talent.lowes.com/us/en/benefits) .

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Pay Range for CA, CO, HI, NJ, NY, WA: $58,100.00 - $96,900.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

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