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Lowe's Lead Infrastructure Engineer- Audio Visual and Collaboration Technologies in Mooresville, North Carolina

Job Summary :

The primary purpose of this role is to provide consultation and expert technical advice on Technology infrastructure planning, and engineering for assigned systems. This includes responsibility for translating business requirements and functional specifications into technical requirements and delivering integrated and sustainable designs for complex or high impact infrastructure systems. This role is also responsible for working with Enterprise Architecture teams to develop the technical direction for infrastructure solutions within various computing environments and systems.

This role leads multiple, complex and cross-functional projects simultaneously, often providing direction and oversight of more junior level engineers supporting the projects within this person's responsibility. This includes collaboration with cross-functional partners as well as senior leadership.

This role is expected to be a subject matter expert for multiple platforms within an infrastructure engineering domain (e.g., network, storage, platform, database, middleware, mainframe).

Key Responsibilities :

• Responsible for Strategy/Architect/Design and integration with escalated support

• Translates requirements and functional specifications into technical requirements that support integrated and sustainable designs for complex or high impact infrastructure systems

• Leads collaborative efforts with architects and engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs

• Works closely with enterprise architects to develop and validate system design prototypes that guide architecture design

• Leads the review and validation of technical specifications and documentation

• Oversees the development and modification of complex infrastructure solutions within designated computing environments

• Develops and validates complex system design prototypes, ensuring system designs adhere to company architecture standards

• Reviews and/or leads the building of complex hardware and/or software configurations and prepares system components for installation to the infrastructure

• Provides insight and direction to others creating infrastructure tests to identify system errors and ensure solutions meet functional specifications

• Leads effort to deliver the validation and testing of components of highly complex infrastructure systems

• Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems; defines and oversees the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services

• Provides insight and recommendations to inform the ongoing strategy for health and care of assigned domain(s) and/or platform(s) by identifying and maintaining Technology and business-level service attributes for associated technologies

• Evaluates new service options, identifies issues and impacts, and makes recommendations on feasibility, cost, and ROI

• Estimates resource requirements for technical design and testing efforts, develops system support plans, schedules, and assignments, and manages complex project components and schedules while mitigating project risks as appropriate

• Mentors and advises others, sharing an in-depth understanding of company and industry methodologies, policies, standards, and controls

Minimum Qualifications :

• Bachelor's degree in Computer Science, CIS, or related field

• 7 years of experience in an IT support environment with technical experience in distributed technologies and systems development

• 4 years of infrastructure engineering experience working across multiple domains, platforms, or specialty areas

• 4 years of experience leading projects with or without direct reports

Preferred Qualifications :

• Experience working with below technologies:

  • MS products - O365/MTRs/MS Whiteboard/Stream

  • MS Hubs v1&2

  • Lenovo Thinksmart Hub 500

  • Polycom RealPresence/RealConnect

  • Crestron (XIO)

  • Centrally managed Media distribution (SVSI, Screenly)

  • Displays, Video Walls, & audio technologies – Major vendors ((Panasonic/Samsung, QSC, Crestron, Shure)

• Master's degree in Computer Science, CIS, or related field

• 2 years of work experience in an IT role requiring interaction with senior management (i.e., Director level or higher)

• 4 years of experience working in a large matrixed organization

• 4 years of experience working with third party IT vendors and/or systems solution providers

• 4 years of experience writing technical documentation in an infrastructure development environment

• 4 years of IT experience in the retail industry

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE ® 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com .

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

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