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Lowe's Director HR PMO & Portfolio Management in Mooresville, North Carolina

Your Impact

The primary purpose of this role is to drive business performance by overseeing the HR PMO team and ensuring that operations and deliverables meet or exceed organizational objectives and integrate as appropriate with other HR functions. This role will be responsible for cross functional delivery of services to all areas of HR to include HR Portfolio Management, Process Design, Project Management, Change Management and Vendor Management. The HR PMO Director partners with other HR functions to help lead, support and coordinate strategic and operational activities, process improvement, data analysis and change management methodologies. As a director, this role has significant authority regarding personnel and organizational matters (e.g., performance evaluations, increases, bonuses, discipline, and/or promotions). This role supports the broader HR service delivery model with a focus on customer service and assures alignment with HR Centers of Expertise (COEs) and other stakeholders such as local HR offices and HR Business Partners, while maintaining the utmost confidentiality in dealing with employee records and business information. To accomplish this, the HR PMO Director must have a strong understanding of Lowe's business policies, strategies and environment.

What you will do

  • As the lead of HR PMO, responsible for effective and efficient management of day to day operations and delivery of HR enterprise programs and services, including the management of HR Initiatives, prioritization, capacity planning, status reporting, processes, vendors, change management, and communications.. Ensures that all work is properly aligned and completed according to scheduled deadlines with attention to quality standards, priorities and overall goals.

  • Responsible for yearly strategic development of multi-generational plans for HR shared services, including design, development, implementation and ongoing management of continuous improvement and redesign of HR programs, processes, technologies, and vendor portfolios. Partners with other business leaders to align strategy with business goals of all HR functions.

  • Trains and mentors team members and identifies development needs across the team, working with peer directors and leader of HR Operations to coordinate additional training as needed.

  • Accountable for the delivery of accurate and reliable reporting as well as insightful data analysis that informs leaders of HR Portfolio Health.

  • Leads the management and integration of the HR PMO to ensure coherence and application of best practices of project governance and management for all projects and programs

  • Oversees projects and change management methodologies related to HR Operations and communicates across functions in order to ensure accuracy and consistent quality delivery.

  • Identifies and quantifies opportunities to drive efficiencies and automate processes. Supports other HR functional teams in creating standard procedures and integrates practices and processes into day-to-day operations management.

  • Leads the development, reporting, and review of metrics to drive performance, identify trends, and develop/implement process improvements.

  • Organizes and facilitates ongoing development, evaluation/testing, and maintenance of processes and documentation (e.g., contact center scripts, Standard Operating Procedures, Work Instructions), working with the HR operations team for strategic guidance and support. Continually drives documentation to ensure complete, accurate, and up-to-date depiction of processes.

  • Partners with business leaders to collaborate on project plans and improvement opportunities. Understands the impact of changes and communicates recommendations to all s of management.

  • Partners with HR COEs (including HRBP and COE VPs)to address issues and develop comprehensive strategies at the organization .

  • Tracks various productivity and performance standards to ensure that established s are achieved, especially during critical activity periods; Evaluates team members on performance and completes annual performance appraisals.

  • Manages department financials and budget and identifies cost savings where applicable.

  • Individual Contributor

Required Qualifications:

  • Bachelor's Degree Human Resources, Business Administration, or a related field and 8-10 Years 10 Years Professional or educational experience working in a project management support position or some type of project management capacity

  • 8-10 Years Experience to identify, analyze and communicate requirements and results; ability to communicate effectively

  • 8-10 Years Experience successfully managing multiple priorities & projects through successful delivery & implementation under time, budget, and political pressure

  • 8-10 Years Experience leading and mentoring a team and helping to foster/create a “great place to work

Preferred Qualifications:

  • Master's Degree Human Resources, Business Administration, or a related field 8-10 Years 8 Years Professional or educational experience working in a project management support position or some type of project management capacity

  • 8-10 Years Experience to identify, analyze and communicate requirements and results; ability to communicate effectively

  • 5-7 Years Experience successfully managing multiple priorities & projects through successful delivery & implementation under time, budget, and political pressure

  • 5-7 Years Experience leading and mentoring a team and helping to foster/create a “great place to work

About Lowe's:

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com .

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

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