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CBC/Radio-Canada Technical Lead/System Architect, End User Technology (T & I) (Telework/Hybrid) in Montreal, Quebec

Position Title:

Technical Lead/System Architect, End User Technology (T & I) (Telework/Hybrid)

Status of Employment:

Contractee Long-Term (Fixed Term)

Position Language Requirement:

English, French

Language Skills:

English (Reading - B - Intermediate), English (Speaking - B - Intermediate), English (Writing - B - Intermediate), French (Reading - B - Intermediate), French (Speaking - B - Intermediate), French (Writing - B - Intermediate)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2024-06-20 11:59 PM

Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.

Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T & I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.

This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.

Your role

CBC/Radio-Canada seeking a highly skilled Technical Lead Analyst to play a pivotal role in transforming our end-user device management strategy. In this role, you will be a key player in designing and implementing new IT Operations solutions, reporting to the End-User Technology manager.

This individual will possess in-depth expertise in Microsoft Autopilot, Intune, SCCM, and related technologies. You'll spearhead the implementation of Autopilot and drive the optimization of our Co-Management environment, streamlining operations and enhancing the user experience.

What’s in it for you?

Challenges: We spend our days solving problems on an unbelievable scale. This is a chance to take on the challenges of looking back and deepening your understanding of desktop environments in order to move us further ahead, into a new way of managing user environments. From introducing best practices to writing scripts that exploit APIs to generate reports, there is a lot of new and exciting work to be done here.

Be part of the change: Right now, we are looking for people who can execute our strategy: innovators who want to push future-forward thinking; and builders who want to be hands-on, building the next generation of media technology for CBC/Radio-Canada employees. We want to hear the ideas, see the designs and implement the innovations brought to us by our teams. You want to be part of our digital workspace transformation effort where you can develop the skills to introduce and manage processes and tools. A place where you will be part of discovering and applying emerging technologies to support the business units’ IT initiatives.

Cutting-edge tech : Data management. Cloud migration. IP for broadcast. AI. Security and reliability. The road ahead changes every day. By joining us now, you will become both pioneer and expert with a highly specialized, in-demand skill set as you help us take steps forward. As the official providers of technology to CBC/Radio-Canada, you will be joining the team that touches the latest technologies. You will have a chance to influence the choice and use of newer technologies and introduce changes to the processes.

How you will make a difference as part of a group responsible for:

  • Architecture and Design:

  • Lead the development of a comprehensive architecture for modern device management, focusing on Microsoft Autopilot and a seamless co-management model between SCCM and Intune.

  • Design migration strategies for applications from SCCM to Intune and for GPO management to Intune policies.

  • Ensure integration of new solutions, security practices, and compliance standards.

  • Identify requirements and provide recommendations for technology improvements in support of initiatives that align with the business units objectives.

  • Implementation and Migration:

  • Oversee the implementation of Microsoft Autopilot, ensuring successful deployment and onboarding.

  • Guide the migration of applications from SCCM to Intune, ensuring minimal disruption.

  • Facilitate the transition of GPO management to Intune policies.

  • Establish new compliance and configuration baselines in Intune.

  • Troubleshoot complex technical issues and provide advanced support.

  • Documentation and Knowledge Transfer:

  • Craft and maintain clear documentation detailing architecture, implementation plans, and migration procedures.

  • Mentor and train team members on best practices for Autopilot, Intune, and co-management.

  • Establish and maintain framework and governance processes to ensure sustainable implementation.

  • Strategic Leadership:

  • Collaborate with IT teams, stakeholders, and vendors to ensure project alignment and success.

  • Proactively identify and evaluate emerging technologies and trends within the modern device management landscape.

What you bring:

  • University degree, or college diploma, in the field of computer science or an equivalent combination of education and relevant experience

  • 7+ years' experience in a technical lead or systems architect role with a demonstrated focus on end-user technologies

  • Hands-on technical working experience with endpoint management solutions

  • Deep expertise in Microsoft Autopilot, Intune and SCCM

  • Expertise and knowledge of universal enterprise management solutions

  • Expertise and knowledge in identity management

  • Strong technical knowledge of Windows operating systems, macOS, Active Directory, Azure/Entra environment and Group Policy management

  • Strong technical knowledge of scripting languages (Powershell, Google Apps script)

  • Strong communication, collaboration, and leadership abilities

  • Excellent problem-solving, analytical, and troubleshooting skills

  • Ability to draft complex reports and presentations

  • Understanding of project management principles

  • Highly self-motivated, directed and ability to exercise sound judgment, work independently and take the initiative

  • Preferred:

  • Bilingual (French/English)

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section (http://cbc.radio-canada.ca/en/working-with-us/jobs/diversity-inclusion-cbc-rc) of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca .

You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website (http://cbc.radio-canada.ca/en/vision/governance/corporate-policies/values-ethics/conduct) . All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest (http://cbc.radio-canada.ca/en/vision/governance/corporate-policies/human-resources/conflicts) . In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

Primary Location:

Broadcast Centre 205 Wellington St. W., Toronto, Ontario, M5V 3G7

Number of Openings:


Work Schedule:

Full time

At CBC/Radio-Canada (http://cbc.radio-canada.ca/en) , we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.