Job Information
Canadian Tire Chapter Manager, Business Systems Analyst in Mobile Location Ontario [F009], Canada
What you’ll do
The Business Systems Analyst Chapter Manager position is responsible for overseeing and leading a team of Business Analysts across multiple product lines. This individual will partner with business stakeholders (internal and external) and ensure delivery of the firm’s highest priorities.
The ideal candidate will be able to demonstrate the ability to work in a fast-pace agile environment and has prior experience leading other associates. This role is an integral part of the agile Program Team, partnering with technology leads and the Scrum Master discipline to ensure maximum efficiency and overall product delivery.
Responsible for overall management of up to 15 Business Analysts; oversight of interactions with stakeholders, scrum teams, and other key contributors as well as responsibility of collaborating with other chapter leads to manage and optimize the resource allocation to execute on the product roadmap.
Partners with key business stakeholders from various channels to ensure knowledge of requests and relative priority.
Holds the business analysts accountable for ensuring tight alignment and support of the product ownership responsibilities for their assigned scrum team.
Participates in overall agile organizational assessment and advocates for alignment between business units.
Partners with Scrum Master and Product Owner discipline and other Chapter Leads to develop the appropriate training program for business analysts to support culture of continuous learning and to ensure continued agile maturity.
Participates in the overall “inspect and adapt” philosophy across all ceremonies and interactions.
Assist with other tasks and projects as assigned.
Motivate, provide direction, support and mentoring to the chapter and assist team members.
Ensure policies and procedures are followed by associates.
Screen candidates for potential employment and make final hiring decisions and or recommendations for the department.
Use decision making skills to work through difficult situations in conjunction with partners and other functional units across the organization.
Ensure compliance with all company and industry policies and regulations.
Write and deliver performance evaluations to each chapter member.
Provide management of staff in a matrix environment.
Create a chapter culture that empowers crew members to be strong contributors on autonomous Agile teams.
Develop crew members to build techno-functional expertise through focused and relevant coaching.
Establish and implement a chapter vision, strategy, and goals.
Understand the key strategic initiatives of Canadian Tire and align the team with to set appropriate priorities and directions.
What you bring
Proven ability to manage a team along with experience working with third party vendors.
Ability to prioritize work for the greatest impact through effective decision-making skills with a growth mindset.
Ability to differentiate between the myriad of agile framework that exists, and experience is applying various elements based on fit-for-purpose solutions during the delivery.
Good understanding of anticipating the long-term impact of all decisions and take a broad approach to problem solving.
Able to mentor and coach team members and lead the chapter collaboratively.
Great knowledge of agile, lean, and continuous improvement principles and tools.
Ability to identify and respond appropriately understanding various teams and stakeholders involved in decision making and recommend solutions.
Demonstrated ability to build strong relations with peers, direct reports, stakeholders.
Nice to-have IIBA, CSM certifications.
Exceptional verbal and written communication and presentation skills.
Hybrid
We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
We are one of Canada’s most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to excite and serve Canadian customers from coast-to-coast. We are connected to communities, big and small, from coast-to-coast, offering products and services that reflect the diverse nature of every one of them. From sports to outdoors, automobiles to homes, we know and understand life in Canada like no other retailer can.
We are always on the lookout for curious, creative people who are able to navigate and excel in a rapidly evolving retail environment. If you’re ready to take on new challenges – be it in digital, IT, marketing, data & analytics, merchandising, or one of the many other roles we have – there is a place for you here, so apply today.