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Element Fleet Management Director, Operational Controls in Mississauga, Ontario

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for a Director, Operational Controls who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.

Are you:

  • A versatile, driven individual with high intellectual horsepower, strong communication, keen attention to detail, and well-honed business judgment?

  • Excited about an opportunity which will allow you to execute a strategic program while gaining valuable experience and exposure to accelerate your career?

As the Director, Operational Controls, you will you act as overall owner for operational compliance with SOC standards, ensuring successful attestation by working closely with various operational teams to minimize risk, implement new standards, and enhancing operational processes. You will lead the development and implementation of audit routines to monitor performance of critical elements within operational processes, communicate results to all stakeholders, and support external auditors in their compliance assessment. The Operational Control Director will be responsible for identifying process and business risks as well as developing, monitoring and maintaining robust processes which are documented and strongly controlled.

A Day in the Life

  • Work with process owners to introduce, implement and maintain frameworks and practices required for successful SOC 1 Type 2 Attestation, inclusive of process and risk documentation.

  • Analyze findings, identify trends or issues and make recommendations based on data.

  • Responsible for leading compliance focused projects that are tied to the policies, standard operating procedures, and risk assessments.

  • Perform and document root cause analysis, identifying recommended remediations and monitoring activities for key operational controls.

  • As necessary, work closely with compliance to develop guidelines that mitigate business risks, allowing for the effective and efficient processing of transactions.

  • Support compliance reviews to ensure key process controls are on place, maintained and performing as designed.

  • Ensure compliance practices are kept up to date and present at all times.

  • Identify opportunities to automate processes for sustained improvement.

  • Participates in and provide support to external auditors for compliance audits, agreed upon procedures, and internal control audits.


  • Bachelor's Degree required, MBA a plus

  • Project Management or Black Belt Certification a plus

  • Minimum 10 years of progressive professional experience, including experience in a multinational company managing multiple & complex processing and requirements at the same time

  • Experience in a compliance, risk advisory or audit role at a high-growth company, ecommerce or startup

  • Extensive experience assessing process risk and implementing a robust control environment

  • Excellent verbal and written communication skills, ability to deal with complex problems, influence others and present recommendations and findings in a clear, concise format

  • Pro-active, self-empowered; ability to thrive under pressure; Champions change in a passionate, convincing manner that garners support

  • Outstanding team player committed to success; capable to work within cross functional team in a fast-paced, changing environment; drives enthusiasm and optimism through teams and the broader organization

What’s in it for You

• A culture of innovation, empowerment, decision-making, and accountability

• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness

• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)

• Flexible work environments

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.

Read more about our Culture (https://www.elementfleet.com/about-us/careers/our-culture) .

Learn about the Technology (https://www.elementfleet.com/fleet-services/fleet-management-technology) and Fleet Services (https://www.elementfleet.com/fleet-services) we offer our clients.

Element Fleet Management is the global leader in the fleet management industry, providing a full suite of customized services and consulting for our clients with commercial vehicle fleets. We offer our clients everything from streamlined vehicle purchasing and technology solutions to personalized driver safety resources. We simplify fleet management so that our clients are free to achieve their business goals, knowing that their vehicles are in good hands.