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UnitedHealth Group Director, Responsible Use of AI Internal Execution - Telecommute in Minnetonka, Minnesota

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

organization overview

Optum Labs is the research and development arm of UnitedHealth Group. We're a diverse team of curious thinkers and experts in big data, artificial intelligence and machine learning, and scientific and clinical research searching for new ways to help people live healthier lives. We partner with world leaders in health care delivery, research, and technology to create disruptive solutions that serve patients, caregivers, providers, and commercial and government payers.

More equitable, effective, and affordable health care - that's our goal. We aren't just trying to improve the care an individual receives. We're building a future where the health care system works better for everyone.

The Director of Responsible Use of AI Operational Execution develops and executes tactical plans to provide oversight processes, internal communications and trainings. The Director helps to facilitate senior governance forums to review AI and data for considerations related to responsible use, documents the outcomes and works across stakeholders to help ensure that the enterprise takes action. Working with stakeholders in multiple other teams across Optum, UHC and UHG, the Director will refresh policies and procedures to identify and review sources of risk; research key trends and synthesize recommendations for governance forums to consider; draft key positions or white papers focused on specific topics. By ensuring the execution of the Responsible Use of AI program, the Director has impact on the adoption of standards across the organization and measurable impact on the enterprise.

A successful candidate will have a builder’s mindset, and be knowledgeable of business operations and governance, familiar with key AI concepts, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of processes and capabilities into a high-quality program.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Design and document overall Responsible Use of AI program operating model including governance, value case and non-technical organizational and functional standard operating procedures

  • Support facilitation of AI review board and responsible data use governance including documenting the outcomes in standardized tools

  • Liaise with analytics teams to support their participation in and adoption of Responsible Use of AI processes including reviewing analytics descriptions and use cases

  • Draft strategic plans for ad hoc initiatives or new program scope that clearly identify the objectives, approach, and value case in an executive-facing prose narrative

  • Perform secondary research of industry publications including policy positions or peer-reviewed literature to help inform program design

  • Draft a learning and development roadmap along with leadership and subject matter experts; gather input from analytics leaders and from secondary research; liaise with learning and development delivery partners to develop and launch trainings

  • Draft communications for internal and external audiences to bring awareness of the program and the organization thought leadership and achievements

  • Draft executive summaries communicating program progress and achievements

  • Liaise with compliance and procurement partners to execute risk review processes

  • Partner with communications teams on overall communication approach, calendar, and execution

  • Provide mentorship or direct oversight to more junior team members

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's Degree or equivalent experience

  • 4+ years in business capability development, business governance management and/or capability management in a large (Fortune500 size or comparable)

  • Experience designing and implementing a new business capability in a large (Fortune500 or comparable) organization

  • Experience obtaining and/or managing budget of $200K+ Experience overseeing roadmap strategy and definition

  • Experience in management consulting

  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • MBA or Master's degree

  • Experience in health care

  • Experience developing requirements to meet regulatory oversight

  • Experience managing AI or technology capabilities

  • Experience in communications, regulatory affairs or public relations

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

We Lead with Diversity, Inclusion, and Compassion

At Optum Labs, we are dedicated to building teams where every individual is recognized for their unique experience and contributions. Our Leadership Principles underscore our commitment to inclusion, encouraging us to “walk in each other’s shoes” and open doors for our peers.

UnitedHealth Group supports local, regional, and national organizations that share these values through joint initiatives, event and program participation, volunteerism and giving. Through our Connected Communities, employees can connect with others who have similar – or different – life experiences and backgrounds. These groups are led by peers, supported by Human Capital, and championed by leaders.

We Invest in Talent

Managers at every level are committed to their roles as talent stewards who help guide and nurture professional development. We want our employees to reach their highest level of potential just as they help us reach ours.

Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only : The Salary range for Colorado, Connecticut and Nevada residents is $113,500 to 218,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.