Cargill Global CRM Program Director (open to remote) in Minneapolis-St. Paul-Bloomington, Minnesota
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.
Job Purpose and Impact
The Global CRM Program Director is accountable for the design and rollout of technology applications within the business. You will be crucial to drive results, proactively identify and resolve problems and partner collaboratively with all levels of the business as well as with the designated enterprise and supporting functions. In this role, you will strategically define the CRM program across Animal Nutrition & Health, globally and work with senior leaders within the business to execute on the roadmap.
Lead the project management and execution for business readiness, including resourcing, planning, scoping and communication and oversee and monitor progress to ensure business readiness is delivered on time within budget, and business results are realized.
Develop the vision for CRM, including the link to the business reality in ANH, op model, governance and the buy-in of senior leadership.
Lead and monitor progress to ensure business readiness is delivered on time within budget, and business results are realized.
Ensure organizational readiness and Leaderships commitment to successful execution.
Identify barriers and challenges for successful projects, identify alternatives and implement the preferred and approved recommendations to mitigate project risk.
Improve business alignment prior to deployment and sustainable operating results after the project is achieved.
Provide advanced knowledge and thought leadership to support business process managers in identifying and resolving issues and risks. Escalate risks and issues as appropriate.
Oversee capability build of the business project or change leads, including setting up of local change agent network as appropriate.
Provide expert thought leadership in your field and work with limited direction, using additional research and interpretation to identify issues or problems. You may provide direction to supporting team members and be a strategic contributor.
Bachelor’s degree in a related field or equivalent experience
Minimum of six years of related work experience
Sales and Marketing Process Improvement Experience
Master's degree in information technology, business administration, engineering or applied economics
Confirmed proficiency in utilizing change management tools and processes to initiate and support change
Ability to work with and influence senior leadership as well as explain complex salesforce.com solutions and process in layman’s terms
Experience implementing information technology processes, systems and organizational changes
Experience leading and managing projects with change management elements
Experience on a business process technology application implementation team
Ability to gather/analyze requirements and map them to solutions that leverage Salesforce functionality
The preferred location for this position is the Minneapolis area, but open to remote candidates in the US.
Equal Opportunity Employer, including Disability/Vet
At Cargill, everyone matters and everyone counts. Cargill is committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. As such and in alignment with our Guiding Principles, Cargill's long-standing equal employment opportunity policy prohibits discrimination and harassment against any employee or applicant based on race, ethnicity, color, religion, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, disability, pregnancy, genetic information, marital status, family status, citizenship status, veteran status, military status, union affiliation, or any other status protected by law.
Cargill also complies with all applicable national and local laws and regulations pertaining to non-discrimination and employment.
Notice to Recruiters and Staffing Agencies: Cargill, Inc. and subsidiaries (“Cargill”) have an internal recruiting department. Please review this notice.
US Employment Resources: Equal Opportunity Employer, including Disability/Vet.
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